Personal Shopper

Meijer•Sheboygan, WI

About The Position

The Personal Shopper, also described as a Digital Clerk, fulfills customers’ online curbside orders and helps provide a smooth pickup experience. The role involves shopping orders accurately and efficiently, collecting payment at pickup, and delivering friendly customer service from order fulfillment through carside handoff. The position requires staying active, using technology, following food safety and bagging procedures, and keeping the curbside pickup area clean and ready for customers.

Requirements

High school diploma or equivalent.
Strong communication skills and a customer-first approach.
Ability to learn new technologies quickly.
Minimum of 1 year of experience.
Detail-oriented, organized, and dependable.
Process-driven, with the ability to follow procedures efficiently and consistently.
Ability to perform physical tasks such as lifting, bending, twisting, and standing for extended periods.

Nice To Haves

Prior retail experience.
Past cashier experience.
Past online ordering experience.

Responsibilities

Provide service at the curbside pickup area through accurate order fulfillment and payment collection during the carside experience.
Greet customers courteously in person and by phone, and respond to their questions and needs.
Maintain positive working relationships with customers, store team members, and leadership.
Resolve customer concerns promptly, partnering with leadership when needed.
Receive daily workflow through a dashboard and fulfill orders throughout the shift.
Select items throughout the store, scan and verify products, and bag items according to bagging standards.
Store and stage orders correctly while following food safety guidelines.
Keep the curbside area clean, neat, and ready for the next pickup.
Support other tasks as needed to keep operations running smoothly.