Personal Lines Inside Sales Producer

HUB International•Des Plaines, IL

3d•Remote

About The Position

The Personal Lines Inside Sales Producer is a member of HUB’s Sales team, serving individual clients and helping maintain strong customer relationships. The role drives and closes sales opportunities, manages a large number of accounts, and handles warm, vetted leads primarily through inbound calls. The position is fully remote and offers an hourly wage with uncapped, performance-based commission and bonus incentives.

Requirements

High school graduation or equivalent.
At least 1 year of experience in sales or customer service.
Excellent customer service and communication skills.
Proficiency with computers and basic software packages; intermediate to expert computer acumen.
Strong oral and written communication skills.
Strong attention to detail, time management, and decision-making skills.
Acts decisively and demonstrates good judgment.
Willingness to learn and use the latest available technologies.

Nice To Haves

Some college education.
Interest in competitive sales incentive contests and uncapped earnings potential.
Entrepreneurial spirit and interest in growing the business.
Ability to maintain an organized follow-up process.
Interest in ongoing learning and development in the industry.

Responsibilities

Handle lead volume primarily through inbound calls; no cold calling.
Follow communication scripts, prompts, and call flows when handling different topics.
Meet Quality Assurance requirements and other key performance metrics.
Identify customers’ needs and clarify information for Call Center Agents.
Transfer calls immediately or schedule appointments when applicable.
Build sustainable relationships by interacting professionally and with care.
Keep comprehensive records of conversations in the call center database.
Meet personal, team, and site call transfer targets.