Personal Injury Case Manager

Morgan & Morgan, P.A.•Charleston, WV
•Onsite

About The Position

Morgan & Morgan is seeking a Case Manager to manage a varied caseload and support attorneys in developing settlements and preparing documents and correspondence. The ideal candidate is highly organized, customer-focused, and empathetic. The position manages case files from intake through closing under an attorney’s direction and involves regular communication with clients, insurance carriers, healthcare providers, attorneys, and coworkers. Remote and hybrid work are not available.

Requirements

  • Ability to work as a team member and follow procedures.
  • Proactive interaction with clients, insurance companies, and medical providers.
  • Ability to multitask, prioritize, and manage workload with a positive attitude and minimal supervision.
  • Strong organizational skills and ability to manage multiple deadlines in a fast-paced environment.
  • Strong writing and communication skills, with attention to detail.
  • Extensive computer and database expertise, including Microsoft Word, Excel, and Outlook.
  • Typing speed of at least 35 words per minute.

Nice To Haves

  • Bachelor’s degree preferred.
  • Prior experience as a Personal Injury Case Manager, Prelitigation Paralegal, or Bodily Injury Claims Adjuster strongly preferred.
  • At least two years of experience in a legal position or as an insurance adjuster strongly preferred.

Responsibilities

  • Interact daily with existing and potential clients by telephone and in person.
  • Order medical records from providers and communicate with clients and providers during treatment.
  • Obtain documents supporting injury and/or liability positions.
  • Interact with insurance carriers and healthcare providers to secure records and account balances.
  • Work with coworkers involved in managing and supporting case files.
  • Maintain organized case files.
  • Prepare comprehensive demands and assemble supporting materials for submission to carriers under an attorney’s direct supervision.
  • Interact with attorneys and present case synopses when required.
  • Manage case files from intake through closing under an attorney’s direction.
  • Perform other related duties as assigned to meet business needs.

Benefits

  • Medical insurance
  • Dental insurance
  • 401(k) plan
  • Paid time off
  • Paid holidays
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