V105 - Personal Injury Case Assistant

Job Duck

9d•$1,150 - $1,220•Remote

About The Position

The Legal Assistant works closely with an assigned Case Manager to help ensure records and bills are requested, received, processed, and organized promptly. The role supports standard bill reduction requests, claims setup, and other case-related tasks that contribute to efficient case progression and a positive client experience. The ideal candidate understands personal injury case workflows, is comfortable using medical records retrieval and case management platforms, and can manage multiple priorities in a fast-paced, deadline-driven environment. The schedule is Monday through Friday, 8:00 AM–5:00 PM EDT/EST. Monthly compensation is USD 1,150 to USD 1,220; this is the complete approved range, and requests above the stated maximum cannot be accommodated. The position is remote and connects candidates with US-based employers.

Requirements

Experience in personal injury, legal support, medical records retrieval, claims administration, or case management is preferred.
Familiarity with Filevine or similar legal case management software.
Strong organizational and time-management skills.
Excellent written and verbal communication skills.
Ability to manage multiple deadlines and priorities in a fast-paced environment.
High attention to detail and commitment to confidentiality.
Proficiency with Microsoft Office and standard professional software applications.
English and Spanish language skills.

Nice To Haves

Experience in personal injury, legal support, medical records retrieval, claims administration, or case management.

Responsibilities

Perform additional administrative and legal support duties as assigned.
Coordinate with investigators to obtain crash reports and supporting documents.
Respond to client inquiries and route complex matters to the appropriate team member.
Communicate with clients regarding documentation and case requirements.
Track outstanding requests and conduct follow-up as needed.
Download, organize, and upload records into Filevine.
Assist with opening and organizing new personal injury cases.
Process records-related invoices in accordance with firm procedures.
Submit and track medical records and billing requests.
Assist with pleadings, filings, and litigation-related documentation.
Prepare and send No Longer Represented (NLR) letters.
Draft and send correspondence using approved templates.
Provide administrative support to Case Managers throughout the pre-litigation process.