Personal Care Intake Coordinator

Patriot Home Care•Philadelphia, PA

About The Position

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional and compassionate homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as a Patient Care Manager and help our patients live happier and healthier lives.

Requirements

Associate’s degree or Bachelor’s degree required
Two or more years of healthcare leadership preferred
Bilingual preferred
Passion and dedication to help those in need
Strong work ethic
Strong communication skills
Ability to work flexible hours to meet patient and employee needs

Responsibilities

Lead and supervise a team of Care Team Associates (CTA)
Ensure that patients receive personal care services based on needs and what matters most to the patient
Meet operational and growth goals, including key performance metrics
Ensure quality of services delivered meets Company standards
Foster an engaged workforce
Ensure compliance with the law and Company policies
Assist CTAs with their day-to-day duties, including screening new patients and caregivers, on-boarding new patients and caregivers, staffing patient cases with caregivers and ensuring patient cases are started promptly, communicating with patients, caregivers, and patient families to ensure satisfaction and quality service delivery, and assist with on-site visits as needed