Personal Care Home Administrator

ST BARNABAS HEALTH SYSTEM•Richland Township, PA

12d

About The Position

The Personal Care Home Administrator is responsible for the overall management, leadership, and growth of the facility. The role plans, develops, directs, monitors, and supports operational, administrative, clinical, human resources, customer service, and fiscal activities to ensure quality and consistency with company standards. The administrator promotes the mission, philosophies, and beliefs of The Arbors at St. Barnabas in daily interactions. The administrator establishes financial and programmatic goals, contributes to budget planning, monitors facility performance, oversees staffing and operations, maintains regulatory compliance, and ensures appropriate quality of care and a safe environment. The position also supports program development, participates in quality improvement, maintains relationships with patients, families, staff, contractors, referral sources, physicians, and the community, and attends required facility and corporate meetings.

Requirements

High school diploma.
Personal Care Home Administrator training certification.
Current certificate for Personal Care Home Administrator.
Knowledge of regulatory standards and compliance requirements.
Freedom from illegal drug use and from the use and effects of drugs and alcohol in the workplace.
Working knowledge of personal computers and software applications used in job functions, including word processing, graphics, databases, and spreadsheets.
Ability to supervise, instruct, and motivate others.
Strong organizational and analytical skills and strong oral and written communication skills.
Demonstrated ability to function independently and provide strong leadership.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and policy and procedure manuals.
Ability to present information effectively and respond to questions from executives, managers, clients, customers, and the public.
Ability to define and solve problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret a variety of technical instructions in statistical or diagram form and deal with abstract and concrete variables.

Responsibilities

Promote the philosophy, mission, and objectives of The Arbors at St. Barnabas to customers outside the facility.
Establish financial and programmatic goals and conduct an annual evaluation of goal achievement.
Provide input into the annual operating budget, monitor monthly performance against the budget, and intervene as needed.
Recruit, hire, orient, and train sufficient qualified staff to carry out facility programs and services.
Interpret and ensure implementation of governing board policies and procedures.
Meet regularly with direct-report staff to provide supervision, support communication, and monitor operations.
Conduct and document annual performance evaluations for each direct-report staff member.
Maintain and guide implementation of facility policies and procedures in compliance with corporate and applicable regulatory guidelines.
Prepare and submit reports on the facility’s quality improvement process.
Ensure that the quality and appropriateness of patient care meet or exceed company and industry standards.
Ensure services comply with state and federal legal, regulatory, accreditation, and reimbursement guidelines.
Support program development with marketing staff to introduce relevant services for people served in the community.
Ensure a safe, clean, and comfortable environment for patients, visitors, and staff.
Maintain and monitor incident reports.
Attend or conduct facility meetings as required and attend corporate management meetings as required.
Promote communication among staff, referral sources, physicians, and patients.
Prepare for and participate in regulatory compliance surveys.
Maintain effective relationships and open communication with patients, families, staff, contractors, and the outside community.
Pursue continuing education appropriate to the role and participate in required in-service and education programs.
Participate in quality improvement activities aimed at reducing cost and increasing efficiency through improved systems and processes.
Demonstrate leadership by generating ideas for change, setting priorities, selecting effective team members, encouraging learning, integrating new information, modeling organizational values, and supporting high performance.
Use effective interpersonal skills, including active listening, respectful treatment, seeking feedback, setting performance standards, providing feedback, and maintaining systems and reporting mechanisms to measure effectiveness, efficiency, and service.
Perform other duties as assigned.