Personal Banker-Full-Time

COMMUNITY STATE BANK OF ORBISONIA•Mercersburg, PA

82d•Onsite

About The Position

Community State Bank is an independent, locally managed bank committed to enriching lives and elevating the communities it serves. Personal Bankers are the first point of contact for most customers and are expected to reflect the Bank’s F.A.I.R. values—Friendly, Accountable, Innovative, and Respectful—in every interaction. They provide a range of banking services in a friendly and professional manner, prioritizing knowledge of Bank products, policies, and procedures. They also help maintain the safety and security of the Bank and its customers through ongoing communication with coworkers and direct supervisors. The role is based at the Mercersburg Office in Mercersburg, Pennsylvania. It requires a high school diploma or equivalent, strong communication and interpersonal skills, analytical and math proficiency, technology skills, and the ability to lift up to approximately 50 pounds. At least one year of banking or related experience is preferred.

Requirements

High school diploma or equivalent.
Strong reading, writing, and grammar skills.
Proficient analytical and mathematics skills.
Excellent communication and interpersonal relations skills.
Proficient eye-hand coordination.
Proficient technology skills.
Ability to lift up to approximately 50 pounds.
Strong visual and auditory skills.

Nice To Haves

At least one year of experience in banking or related positions is preferred.

Responsibilities

Greet and serve customers in a friendly, attentive, empathetic, and accountable manner.
Listen to customers, take ownership of interactions and transactions, and provide assurance.
Treat coworkers and customers according to the Bank’s F.A.I.R. values.
Sell cashier’s checks and money orders; accept deposits of various account types and loan payments.
Identify the need for CTRs, SAR referrals, BSA reports, and related actions.
Cash checks within approved authority and operating policy; process night and mail deposits and holds on customer checks.
Process safe deposit box rent, utility payments, and other related payments; provide safe deposit box services.
Maintain an approved cash level, turn in excess and mutilated cash, and prepare daily settlement and proof of cash transactions while balancing the cash drawer.
Verify and scan documentation and submit batches accurately and promptly.
Maintain supplies and monitor teller supply inventory.
Verify and wrap coin for vault cash control.
Initiate stop payments; process cash advances, burial account payouts, account closures, and payment deferrals.
Set up customer direct deposits and assist with online banking maintenance, including passwords.
Provide debit card maintenance and order checks.
Identify opportunities to offer Bank products and services and refer customers to appropriate customer service personnel.
Participate in assigned community activities.
Communicate with coworkers and direct supervisors to help maintain the safety and security of the Bank and its customers.