Person In Charge Eugene Oregon

Albertsons Companies•Eugene, OR

About The Position

The Person In Charge (PIC) provides friendly, courteous, and helpful service to Safeway customers. When the Store Manager and First and Second Assistant Managers are absent, the PIC is in charge of the store and has analogous authority to make necessary operating decisions to support profitability, efficiency, and customer service. The PIC generally supervises store employees when in charge, often at night, and also performs Cashier-Checker duties. The position may require working in various store departments.

Requirements

  • Ability to follow company customer service procedures.
  • Demonstrated prior customer service skills or related experience.
  • Ability to interact with customers and co-workers.
  • Ability to understand and follow instructions.
  • Knowledge of all positions within the store.
  • Ability to work independently.

Nice To Haves

  • Prior experience as a clerk or manager.

Responsibilities

  • Provide customer service according to employer procedures and company policy.
  • Handle emergencies, customer complaints, and employee or customer accidents, and supervise store personnel.
  • Maintain familiarity with company policies and procedures.
  • Supervise the sales floor and monitor service and product replenishment.
  • Replace stock in displays near the checkout area.
  • Help maintain a clean and safe store work environment.
  • Assist other cashiers with computer, register, and scanner problems.
  • Perform basic office functions to assist customers and personnel.
  • Operate an electronically scanning cash register to total customer bills.
  • Receive payment and count back correct change.
  • Bag groceries and lift bags into grocery carts; offer carry-out assistance and provide it when a Courtesy Clerk is unavailable.
  • May complete end-of-day office functions.
  • May count out-of-stock products.
  • May count tills when other cashier-checkers leave.
  • Perform other duties as assigned.
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