Person In Charge Salem Oregon

Albertsons Companies • Salem, OR

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About The Position

The Person In Charge (PIC) is a primary contact for Safeway customers and provides friendly, courteous, and helpful service. When the Store Manager and First and Second Assistant Managers are absent, the PIC is in charge of the store and has analogous authority to make necessary operating decisions to support profitability, efficiency, and superior customer service. When in charge—generally at night—the PIC supervises store employees. The role also performs Cashier-Checker duties and may require working in multiple store departments.

The PIC handles customer and employee concerns and accidents, oversees the sales floor and product replenishment, assists with register and scanner issues, performs basic office tasks, and operates a cash register. The position also includes bagging groceries, helping customers with carry-out when a Courtesy Clerk is unavailable, and potentially completing end-of-day office tasks, counting out-of-stock products, and counting tills. Duties may vary by store, and other duties may be assigned.

Requirements

• Ability to follow company customer-service procedures.
• Demonstrated prior customer-service skills or related experience.
• Ability to interact with customers and coworkers.
• Ability to understand and follow instructions.
• Knowledge of store positions.
• Ability to work independently.

Nice To Haves

• Prior experience as a clerk or manager.

Responsibilities

• Provide customer service according to company procedures and policy.
• Handle emergencies, customer complaints, and employee or customer accidents; supervise store personnel when acting in charge.
• Maintain familiarity with company policies and procedures.
• Supervise the sales floor to monitor customer service and product replenishment.
• Replace stock in displays around the checkout area.
• Help maintain a clean and safe store environment.
• Assist cashiers with computer, register, and scanner problems.
• Perform basic office functions to assist customers and personnel.
• Operate an electronically scanning cash register and total customer purchases.
• Receive payments and count back correct change.
• Bag groceries, place bags in grocery carts, and provide carry-out assistance when a Courtesy Clerk is unavailable.
• May complete end-of-day office functions.
• May count out-of-stock products.
• May count tills when other cashier-checkers leave.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed