Person In Charge Beaverton Oregon

Albertsons Companies•Beaverton, OR
•Onsite

About The Position

The Person In Charge (PIC) is a primary contact for Safeway customers and provides friendly, courteous, and helpful service. In the absence of the Store Manager and First and Second Assistant Managers, the PIC is in charge of the store and has analogous authority to make decisions needed to operate it efficiently, profitably, and with superior customer service. When in charge, generally at night, the PIC supervises store employees. The role also performs Cashier-Checker duties and may require working in multiple store departments. The position involves customer service, store-floor supervision, cashiering, basic office functions, and helping maintain a clean and safe workplace. Depending on the circumstances, the PIC may also complete end-of-day office functions, count out-of-stock product, or count tills when other cashier-checkers leave.

Requirements

  • Ability to follow company customer-service procedures.
  • Demonstrated prior customer-service skills or related experience.
  • Ability to interact with customers and co-workers.
  • Ability to understand and follow instructions.
  • Knowledge of all positions within the store.
  • Ability to work independently.

Nice To Haves

  • Prior experience as a clerk or manager is desired.

Responsibilities

  • Provide customer service according to employer procedures and company policy.
  • Handle emergencies, customer complaints, and employee or customer accidents appropriately; supervise store personnel when in charge.
  • Maintain familiarity with company policies and procedures.
  • Supervise the sales floor to monitor service and product replenishment.
  • Replace stock in displays around the checkout area.
  • Help maintain a clean and safe work environment.
  • Assist other cashiers with computer, register, and scanner problems.
  • Perform basic office functions to assist customers and personnel.
  • Operate an electronically scanning cash register to total customer bills.
  • Receive customer payments and count back correct change.
  • Bag groceries, lift bags into grocery carts, and offer carry-out assistance; perform carry-out duties if a Courtesy Clerk is unavailable.
  • May complete the office close-of-day function.
  • May count out-of-stock product.
  • May count tills when other cashier-checkers leave.
  • Perform other duties as assigned.
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