Person In Charge Eugene Oregon

Albertsons•Eugene, OR

1d•Onsite

About The Position

The Person In Charge (PIC) is a primary contact for Safeway customers and provides friendly, courteous, and helpful service. In the absence of the Store Manager and First and Second Assistant Managers, the PIC is in charge of the store and has analogous authority to make necessary decisions to support store profitability, efficiency, and customer service. When supervising the store, generally at night, the PIC oversees store employees. The PIC also performs Cashier-Checker duties and may be required to work in various store departments. The role involves customer service, supervising store personnel and the sales floor, responding appropriately to emergencies and complaints, and assisting with store operations. Cashier duties include operating a scanning register, accepting payment, making change, bagging groceries, and helping customers carry purchases when a Courtesy Clerk is unavailable. Other tasks may include office functions, closing procedures, counting out-of-stock products or tills, and completing other assigned duties.

Requirements

Ability to follow company customer service procedures.
Demonstrated prior customer service skills or related experience.
Ability to interact with customers and co-workers.
Ability to understand and follow instructions.
Knowledge of all positions within the store.
Ability to work independently.
Permits or licenses may be required depending on store location and state or county requirements.

Nice To Haves

Prior experience as a clerk or manager.

Responsibilities

Provide customer service according to employer procedures and company policy.
Handle emergencies, customer complaints, and employee or customer accidents appropriately.
Supervise store personnel when the Store Manager or Assistant Manager is absent.
Maintain familiarity with company policies and procedures.
Monitor sales-floor service and product replenishment.
Replace stock in displays surrounding the checkout area.
Help maintain a clean and safe store environment.
Assist cashiers with computer, register, and scanner problems.
Perform basic office functions to assist customers and personnel.
Operate an electronically scanning cash register, receive payment, and provide correct change.
Bag groceries and lift bags into grocery carts.
Offer carry-out assistance and perform carry-out tasks when a Courtesy Clerk is unavailable.
Complete closing-of-day office functions when assigned.
Count out-of-stock product when assigned.
Count tills when other cashier-checkers leave.
Perform other duties as assigned.