Person In Charge (PIC) Spokane

Albertsons Companies•Spokane, WA

1d•$17 - $22

About The Position

The Person In Charge (PIC) provides customer service in accordance with company procedures and policy, supervises store personnel, and oversees the sales floor. The role handles emergencies, customer complaints, and employee or customer accidents; maintains familiarity with company policies and procedures; monitors service and product replenishment; and helps maintain a clean and safe store environment. The PIC performs cashiering and related duties, including operating a scanning cash register, receiving payments, making change, bagging groceries, and assisting customers with carryout when a Courtesy Clerk is unavailable. The position also assists cashiers with computer, register, and scanner issues; performs basic office functions; and may complete end-of-day office functions, count out-of-stock products, or count tills. The PIC supervises all store employees when the Store Director or Assistant Store Director is absent. Other duties may be assigned.

Requirements

Ability to follow company customer-service procedures.
Demonstrated prior customer-service skills or related experience.
Ability to interact with customers and co-workers.
Ability to understand and follow instructions.
Knowledge of all positions within the store.
Ability to work independently.
Permits or licenses may vary depending on store location and state or county requirements.

Nice To Haves

Prior experience as a clerk or manager.

Responsibilities

Provide customer service according to employer procedures and company policy.
Handle emergencies, customer complaints, and employee or customer accidents.
Supervise store personnel and, in the absence of the Store Director or Assistant Store Director, all store employees.
Maintain familiarity with company policies and procedures.
Supervise the sales floor and monitor customer service and product replenishment.
Replace stock in displays surrounding the checkout area.
Help maintain a clean and safe work environment in the store.
Assist cashiers with computer, register, and scanner problems.
Perform basic office functions to assist customers and personnel.
Operate an electronically scanning cash register to total customer bills.
Receive payment and count back the correct change.
Bag groceries and lift bags into grocery carts.
Offer carryout assistance and perform carryout when a Courtesy Clerk is unavailable.
May complete end-of-day functions in the office.
May count out-of-stock product.
May count tills when other cashier-checkers leave.
Perform other duties as assigned.