Building Permit Technician I

CITY OF CHEYENNE•Cheyenne, WY

4d•$22 - $27•Onsite

About The Position

The Permit Technician I provides administrative support to the Building Division and assists members of the public and contractors with licensing and permitting requirements. The role supports an efficient, professional office environment and processes residential permit applications, license renewals, payments, approvals, permits, and occupancy or completion certificates. The technician also responds to inquiries, provides front-counter and telephone assistance, receives inspection requests, and schedules inspections. The position works closely with other City departments during the permit approval process and uses multiple software applications and office equipment. The role is based at the Municipal Building in Cheyenne, Wyoming.

Requirements

High school diploma or GED.
Two years of experience in a customer service-based office setting.
Obtain International Code Council Permit Technician certification within one year.
Knowledge of modern office procedures, methods, and computer equipment; public service practices; basic record keeping and filing; basic arithmetic; and English usage, spelling, grammar, and punctuation.
Ability to multitask, work independently in the absence of supervision, respond to public requests and inquiries, follow oral and written directions, and maintain effective working relationships with other City departments.
Ability to work comfortably in Microsoft Word and Excel and operate office machines including computers, fax machines, copiers, scanners, and multi-line phones.
Ability to meet the role’s physical requirements, including operating assigned equipment, walking, standing, kneeling, repeated bending, prolonged sitting, and lifting up to 30 pounds.
Maintain the audio-visual perception and mental capacity needed to observe, communicate, read, write, and make sound decisions.

Nice To Haves

Previous experience in a building permitting department.

Responsibilities

Receive and process residential permit applications; verify project valuations, calculate and collect fees, check application completeness, process documents for required approvals, verify approvals, and issue permits.
Prepare Certificates of Occupancy or Completion.
Process license renewals and accept payments.
Receive and account for fees collected.
Respond courteously and professionally to public and staff inquiries, provide information, and assist with Building Safety Division office activities.
Answer the telephone, assist customers at the front counter, take or transfer calls, and provide information about departmental and City policies and procedures.
Receive inspection requests and schedule inspections.
Work efficiently across multiple software applications.
Operate communications and office equipment, including a multi-line telephone, fax machine, computers, copiers, and scanning/imaging equipment.
Maintain good working relationships with other City departments during the permit approval process.
Perform other duties and responsibilities as required.