Permit Technician

City of Hutto•Hutto City Hall, TX

About The Position

The Permit Technician works under the general supervision of the Director of Development Services and provides the public with information about City of Hutto building codes, ordinances, and departmental procedures. The role processes and issues permits, verifies applicable contractor licenses, and enters information into the City database. It also oversees contractor certification to ensure contractors are authorized to do business in the City, which may involve determining the required license type and processing related information. The position assists customers with permitting requirements and forms, manages divisional records, processes construction permit applications and fees, and supports the coordination of permit documents and payments. The Permit Technician also helps verify that contractor submittals meet departmental plan-submission requirements, serves as a first point of contact for Development Services, and monitors permits through completion.

Requirements

  • High school diploma or equivalent.
  • At least two years of relevant experience.
  • Knowledge of permitting procedures.
  • Skill with software used to issue permits.
  • Skill in preparing reports.
  • Strong verbal and written communication skills.
  • Ability to handle customer inquiries tactfully.

Responsibilities

  • Provide information about permitting procedures and help customers complete required forms, explaining their purpose.
  • Enter data into the GovWell system and accurately file materials.
  • Establish and maintain divisional records.
  • Prepare monthly reports of permits issued.
  • Process construction permits, including completing checklist tasks, assessing fees, issuing permits, routing documents and payments to Finance, and forwarding information to appropriate agencies.
  • Verify that contractor site-plan and/or construction-document submittals meet departmental policies and minimum information requirements.
  • Assist walk-in customers and serve as the Development Services Department’s first point of contact with the public.
  • Collect development-related fees, prepare deposits, and enter information into financial software.
  • Ensure electric and water meters are released after fees have been paid and required inspections have concluded.
  • Monitor permits for completion and notify applicants about expired permits.
  • Perform other duties as assigned.
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