Permit Technician I

City of Virginia Beach•Evans, CO

11d•$42,765 - $66,643

About The Position

The City of Virginia Beach is recruiting a Permit Technician I for the Permits & Inspections division of the Planning & Community Development Department. The position joins a frontline customer service team that manages the permitting process for a variety of trades. It provides customer assistance and administrative support for permit issuance, application processing, and related permitting activities. The position requires a high school diploma or GED and three years of relevant experience, or an equivalent combination of experience and training. The employee must obtain DHCD Permit Technician certification within 18 months of hire. Employees may be expected to work beyond normally scheduled hours in response to short-term department needs or City-wide emergencies. This is a non-exempt position. The listed pay range is $42,764.80–$66,643.20, with a starting salary at the minimum of the range.

Requirements

High school diploma or GED, plus three years of experience in fields providing the required knowledge, skills, and abilities, associated with positions such as planning aide, permit technician, or jobs related to the construction industry or permit expediting; or an equivalent combination of experience and training.
Must obtain DHCD Permit Technician certification within 18 months of hire, per the Virginia Construction Code.
May be expected to work hours in excess of normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Nice To Haves

Experience extracting and processing information from construction and/or trade-related plan submittals.
Experience using Accela or a similar workflow management, document tracking, and reporting system to support permitting, plan review, or development-related activities.
Experience and general knowledge in one or more of the following: building construction; building construction concepts and administrative processes; building, fire, or housing inspections; plumbing, electrical, or mechanical trades; fire protection, elevator, or property maintenance.
Experience providing customer service to citizens, contractors, developers, and other stakeholders through land development processes.
Possession of an International Code Council (ICC) and/or Department of Housing and Community Development (DHCD) Permit Technician Certification is highly desirable.

Responsibilities

Meet and greet homeowners, contractors, and consultants at the Permits and Inspections front counter.
Answer multiple phone lines and provide and interpret information about permitting inspection processes and procedures.
Assist the Building Official with issuing permits for new construction and remodeling, accepting payment, and issuing receipts through the online permitting system.
Scan and upload applications, associated plans, and documents to permit files.
Research information such as State Contractor and Business License information in compliance with permit issuance as allowed by the Virginia Uniform Statewide Building Code.
Assist in gathering information for FOIA requests.
Perform clerical and routine administrative work as assigned.
Assist with other activities as assigned by the supervisor or division head.