Performance Outcomes Specialist

Red Rock Behavioral Health Services • Oklahoma City, OK

8d

About The Position

Performs advanced-level administrative duties to enhance the quality of outcomes and identify potential areas of revenue loss across Red Rock Behavioral Health Services. The role identifies and tracks relevant information and provides feedback throughout the agency, from direct care staff to the management team. Duties include managing reports and related communications, supporting staff training and office operations, assisting with performance-bonus data and financial documentation, and completing special projects. The position also participates in staff meetings and training to learn and follow agency policies, rules, regulations, and procedures.

Requirements

• High school diploma or equivalent with specialized vocational-technical or business training.
• Two years of administrative office experience with heavy public contact.
• Experience in a position requiring attention to multiple tasks.
• Excellent interpersonal and communication skills.
• Commitment to the mission of Red Rock BHS.

Nice To Haves

• Experience in a medical environment.
• Advanced knowledge of computer hardware and software.

Responsibilities

• Oversee ETPS reports, make corrections, and communicate with DMH about ETPS as needed.
• Assist with training and provide backup for sites when needed, including for RBCs and other office support staff.
• Complete monthly reporting, including Eligibility, Population Expired Report, Most in Need Report, Engagement Report, and ADHD Report.
• Oversee, track, collect, and run data reports monthly and as needed for Annual Performance Bonuses.
• Help communicate information about SOC (YIS, such as Ohio Scales), crisis documentation, and state changes through reports and meetings as needed.
• Assist with financial documentation for DMH invoicing on appropriate contracts and with Purchase Orders.
• Help understand and clarify financial issues in Avatar when requested.
• Complete special or ongoing projects as assigned that require advanced skills.
• Attend staff meetings, workshops, and seminars to learn agency policy, rules, regulations, and procedures.
• Participate in ongoing in-service training and pertinent external training.
• Perform other duties as required.

Benefits

• Employer pays a generous portion of health insurance.
• Low-cost dental and vision insurance.
• Retirement plan with employer contributions equal to 5% of annual salary.
• Student loan repayment options.
• No-cost employee assistance plan.
• Three weeks of paid time off, increasing annually between years 2 and 10.
• Nine paid holidays.
• One floating holiday to use at the employee's discretion.
• Four rest and relaxation days.
• Three days of education leave.
• Four hours of volunteer leave.
• Eligible for annual pay increases and bonuses.
• Employer-paid long-term disability and life insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED