PeopleSoft Systems Admin

University of Wisconsin Madison•Madison, WI

About The Position

The Division of Information Technology (DoIT) seeks a collaborative, customer-focused PeopleSoft Systems Administrator for a fixed-term role supporting PeopleSoft infrastructure and operations across the UW enterprise. The position contributes to implementing and rolling out new technologies, with an emphasis on automation, standardization, and cross-team collaboration, and supports critical enterprise-wide applications. It includes providing system support outside regular business hours. The position is within the Division of Information Technology, Enterprise Business Systems, PeopleSoft System Administration. The PeopleSoft Administration team administers PeopleSoft applications and related database functions, primarily Campus Solutions systems. Enterprise Business Systems delivers enterprise technology services for UW–Madison and Universities of Wisconsin campuses. The position initially lasts one year, with the possibility of extension up to a maximum of two years or conversion to an ongoing appointment, depending on program need and funding availability. Work may be fully remote, partially remote, or fully onsite. Remote work requires an annually reviewed and approved remote work agreement, as well as the employee's own high-speed internet and phone; the university provides a computer. Transportation between home and the assigned work location is not reimbursed. The anticipated salary for well-qualified applicants is $110,000–$120,000, with the final salary based on experience and qualifications. A bachelor's degree is preferred. Applicants must be authorized to work in the United States without employer sponsorship by the effective date of appointment.

Requirements

Professional experience demonstrating effective technical knowledge of ERP applications; Oracle PeopleSoft experience is emphasized, with five years preferred.
Professional experience configuring and maintaining PeopleSoft ERP enterprise application software.
Demonstrated ability to diagnose and solve highly complex problems involving application and database management system infrastructure.
Demonstrated experience writing clear, accurate technical documentation and collaborating with non-technical customers to explain complex concepts accessibly.
Must be authorized to work in the United States without employer sponsorship on or before the effective date of appointment.

Nice To Haves

Strong customer service experience in PeopleSoft enterprise technology environments, particularly communication, technical documentation, and service-level agreement commitments.
Experience as a PeopleSoft administrator with Campus Solutions, Financials, or Human Capital Management (HCM).
Experience with PeopleSoft DPKs, PUM, and OpenSearch technology.
Experience scripting PeopleSoft solutions, such as startup and shutdown scripts, monitoring scripts, and notifications.
Experience integrating SAML authentication with the PeopleSoft technology stack.
Experience with PeopleSoft ERP databases and applications within the UW organization.
Knowledge of complex business and transaction processing at the UW System and campus level, and experience working within the UW organization.
Bachelor's degree.

Responsibilities

Participate in designing, developing, and implementing test and production objects.
Define user requirements and perform configuration, change management, and testing activities.
Troubleshoot hardware, software, and system problems involving ERP system-wide functionality.
Create and update access permissions and maintain user accounts to secure ERP systems through user profile management.
Recommend and participate in implementing ERP system enhancements or changes, including custom designs and optional or third-party products.
Plan, coordinate, and implement system-wide ERP updates, upgrades, and patches.
Design, configure, monitor, and maintain performance metrics for system features, and recommend and take corrective or preventive action.
Provide system support outside regular business hours.