Systems Admin L3

Jovian Concepts, LLC • Annapolis Junction, MD

20h

About The Position

Jovian Concepts, LLC is seeking a Systems Administrator Level 3 to support national security missions in the Annapolis Junction, Maryland area. The role provides implementation, troubleshooting, and maintenance support for IT systems and manages IT infrastructure and related processes. Responsibilities include supporting daily operations, monitoring, and resolving problems across client/server, storage, network, and mobile environments, as well as providing Tier 1 and Tier 2 support and communicating escalated issues to agency management and internal customers.

The administrator configures and manages Linux and Windows operating systems, installs and maintains system software, manages network components, and implements enhancements to improve reliability and performance. The role also includes maintaining system security and compliance, managing accounts and access rights, supporting system hardware and software, optimizing capacity and resource utilization, and analyzing complex server, application, and integration issues. The position requires a current, active TS/SCI clearance with a Maryland polygraph; CCA candidates are not being considered.

Requirements

• Fifteen years of experience as a systems administrator in programs and contracts of similar scope, type, and complexity.
• Bachelor’s degree in a technical discipline from an accredited college or university, or five additional years of systems administration experience in lieu of the degree.
• Current and active TS/SCI clearance with a Maryland polygraph; CCA candidates will not be considered.
• IAT Level II baseline certification as defined by DoD 8570.01-M, or ability to obtain it within six months of the start date.
• Linux administration experience.
• Experience with STE/STN and DISA STIG compliance work on Linux systems.
• Familiarity with storage management, such as CFS/DFS or NetApp.
• Virtualization experience, such as Proxmox, RH KVM, or VMware.
• IP networking and firewall experience.
• Some experience with container or cloud environments.

Nice To Haves

• Experience with automation tools such as Ansible or Salt.
• Scripting experience with Bash, Python, or Perl.
• Experience with backup tools such as Rubrik or NetBackup.
• Hyper-converged infrastructure experience, such as Harvester, Nutanix, or Cisco HyperFlex.
• Experience with containerization, KVM virtualization, and Ansible/SALT automation.

Responsibilities

• Provide implementation, troubleshooting, and maintenance support for IT systems.
• Manage daily IT system configuration and operations.
• Assist users with accessing and using IT systems.
• Provide Tier 1 help desk and Tier 2 escalation problem identification, diagnosis, and resolution.
• Support day-to-day operations, monitoring, and problem resolution for client/server, storage, network, and mobile devices.
• Communicate escalation status to agency management and internal customers and provide detailed analysis and feedback on escalated tickets.
• Support dispatch system and hardware problems and remain involved through resolution.
• Configure and manage Linux and Windows or other applicable operating systems; install and load operating system software; troubleshoot and maintain system integrity; configure network components; and implement operating system enhancements to improve reliability and performance.
• Optimize system operations and resource utilization and perform capacity analysis and planning.
• Support the design of systems, mission architecture, and associated hardware.
• Apply knowledge of system administration interdependencies within a Service Oriented Architecture (SOA).
• Analyze and resolve complex problems involving server hardware, applications, and software integration.
• Manage accounts, network rights, system and equipment access, and security procedures and tools.
• Configure and install system hardware or software and maintain server and domain security requirements.
• Maintain security compliance, including SSP, STE/STN, and DISA STIG compliance on Linux systems.

Benefits

• Three healthcare options through CareFirst BlueChoice Advantage, with 50% company-paid premiums.
• Health savings account options with up to 100% employer contribution.
• Dental and vision coverage with 50% employer-paid premiums for employees and family.
• 401(k) with an 8% total contribution: 3% safe harbor and 5% annual profit share; immediately vested on day one.
• Five weeks of paid time off with no use-it-or-lose-it policy.
• Eleven federal holidays.
• Paid hours for company-required all-hands meetings and inclement weather leave.
• Up-front tuition assistance for eligible job-related degrees or certifications, potentially fully funded depending on performance and job relevance.
• Basic life and AD&D insurance at no cost to eligible employees.
• Long-term and short-term disability coverage at no cost to eligible employees.
• Up to four weeks of paid parental leave.
• Birthday and company-anniversary recognition and gifts.
• Annual merit increases.
• Loyalty bonus.
• Employee- and family-friendly corporate events, including an annual team-building event and holiday party.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior