PeopleSoft Systems Admin

Universities of Wisconsin•Madison, WI

1d•$110,000 - $120,000

About The Position

The Division of Information Technology (DoIT) seeks a collaborative, customer-focused PeopleSoft Systems Administrator for a fixed-term role supporting PeopleSoft infrastructure and operations across the UW enterprise. The position contributes to implementing and rolling out new technologies, with emphasis on automation, standardization, and cross-team collaboration, and enables critical enterprise-wide applications. It requires strong interpersonal, organizational, time-management, and decision-making skills, and includes system support outside regular business hours. The position is within the Division of Information Technology, Enterprise Business Systems, PeopleSoft System Administration. The PeopleSoft Administration team administers PeopleSoft applications and related database functions, primarily Campus Solutions systems. Enterprise Business Systems provides enterprise technology services, including ERP and CRM systems, integration services, low-code/no-code platforms, and AI development and coding solutions. The position may be 100% remote, partially remote, or fully on-site. Remote work requires an annually reviewed and approved remote work agreement, as well as the employee’s own high-speed internet and phone; the university provides a computer. The role will initially last one year, with the possibility of extension up to a maximum of two years, and/or conversion to an ongoing appointment depending on program needs and funding availability. The anticipated salary for well-qualified applicants is $110,000–$120,000, with the final salary based on experience and qualifications.

Requirements

Professional experience demonstrating effective technical knowledge of ERP applications, particularly Oracle PeopleSoft; five years is preferred.
Professional experience configuring and maintaining PeopleSoft ERP enterprise application software.
Demonstrated ability to diagnose and solve highly complex problems involving application and database management system infrastructure.
Demonstrated experience writing technical documentation and working with non-technical customers.
Demonstrated experience producing clear, accurate technical documentation and collaborating effectively with non-technical customers to explain complex concepts accessibly.
Applicants must be authorized to work in the United States without employer sponsorship on or before the effective date of appointment.

Nice To Haves

Strong customer service experience in PeopleSoft enterprise technology environments, emphasizing communication, technical documentation, and Service Level Agreement (SLA) commitments.
Experience as a PeopleSoft administrator with Campus Solutions, Financials, or Human Capital Management (HCM).
Experience with PeopleSoft DPKs, PUM, and Open Search technology.
Experience scripting PeopleSoft solutions, such as startup and shutdown scripts, monitoring scripts, and notifications.
Experience integrating SAML authentication with the PeopleSoft technology stack.
Experience with PeopleSoft ERP databases and applications within the UW organization.
Knowledge of complex business and transaction processing at the UW System and campus level, and experience working within the UW organization.
Bachelor’s degree preferred.

Responsibilities

Participate in the design, development, and implementation of test and production objects; define user requirements; and perform configuration, change management, and testing activities.
Troubleshoot hardware, software, and system problems involving ERP system-wide functionality.
Create and update access permissions and maintain user accounts to secure ERP systems through user profile management.
Recommend and participate in implementing ERP system enhancements or changes, which may involve custom design, optional products, and third-party products.
Plan, coordinate, and implement system-wide ERP updates, upgrades, and patches.
Design, configure, monitor, and maintain performance metrics for system features, and recommend and take corrective or preventive actions.
Provide system support outside regular business hours.