People Services Coordinator (HR)

CoralTree Hospitality•Fort Lauderdale, FL

2d•Onsite

About The Position

The People Services Coordinator supports the daily operations of the People Services department through administrative, recruitment, onboarding, employee relations, and team member support. The role helps maintain efficient HR processes, accurate records, compliance with company policies and employment regulations, and a positive team member experience. Working with department leaders and team members, the coordinator supports the employee lifecycle from recruitment and onboarding through employment changes and separation. The position requires confidentiality and service consistent with a luxury hospitality environment. The position operates primarily in an office within a luxury resort setting, with regular interaction across departments. It requires professionalism, discretion, flexibility, and the ability to support operational needs in a dynamic hospitality environment. Physical requirements include sitting, standing, and walking for extended periods; using a computer, telephone, and standard office equipment for extended periods; occasionally moving office supplies weighing up to 15 pounds; and moving throughout the property as needed.

Requirements

High school diploma or equivalent required.
One to two years of administrative, human resources, recruiting, or related experience preferred.
Working knowledge of HR practices, employment documentation, and confidentiality standards.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Strong organizational skills and attention to detail.
Excellent written and verbal communication skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Ability to work collaboratively with team members and leaders at all organizational levels.
Confidentiality and professional integrity.
Customer service and hospitality excellence; communication and interpersonal skills; time management and prioritization; problem-solving and follow-through; teamwork and collaboration; adaptability and continuous improvement.
Ability to sit, stand, and walk for extended periods as required by daily responsibilities.
Ability to use a computer, telephone, and standard office equipment for extended periods.
Ability to occasionally lift, carry, or move office supplies and materials weighing up to 15 pounds.
Ability to move throughout the property as needed to support HR operations, team member events, and onboarding activities.

Nice To Haves

Associate or bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field.
Hospitality or luxury hotel experience.
Experience with an applicant tracking system or HRIS.

Responsibilities

Assist with posting job openings, reviewing applications, scheduling interviews, coordinating candidate communications, and maintaining candidate records and applicant tracking systems.
Support recruitment events, career fairs, and community outreach initiatives; coordinate pre-employment requirements, including background checks and employment documentation; and update hiring managers on recruitment progress.
Coordinate new hire onboarding sessions, orientation schedules, and required documentation; ensure paperwork is accurate and timely; assist with employment eligibility verification and I-9 documentation; and prepare new hire files, badges, and onboarding materials.
Support new team members throughout onboarding to provide a welcoming and organized experience.
Maintain accurate, confidential personnel files, electronic records, and HR databases; prepare employment letters, status change forms, transfer documents, and other HR correspondence.
Process promotions, transfers, status changes, and separations in applicable HR systems; maintain organizational charts, employee rosters, and departmental reports; and keep documentation organized in accordance with policies and retention requirements.
Respond to routine team member questions about HR policies, benefits, employment documentation, and internal processes, referring concerns and sensitive matters to the appropriate HR leader.
Assist with employee recognition programs, engagement activities, celebrations, internal communications, employee events, wellness initiatives, and company-sponsored programs.
Help promote a respectful, inclusive, and service-oriented workplace.
Assist with compliance with company policies and applicable employment laws; maintain training records and coordinate mandatory training sessions.
Support audits, internal reviews, and requests for employment documentation; assist with tracking leave requests, required certifications, and other employment-related documentation.
Handle sensitive information discreetly and maintain strict confidentiality.
Perform other duties as assigned by the People Services leadership team.