People Operations Partner

Mosaic • Wallingford, CT

6d • Onsite

About The Position

Mosaic is seeking a dynamic, solutions-oriented People Operations Partner to work onsite in Connecticut. The role connects business strategy with everyday employee experiences, partnering directly with agency leadership and HR Centers of Excellence to address organizational challenges, coach leaders, and support a caring, inclusive environment aligned with Mosaic’s values of belonging, connection, faithfulness, and grit.

The People Operations Partner provides strategic, business-aligned HR guidance; develops the capabilities of front-line and mid-level managers; uses workforce metrics to inform decisions; helps teams navigate organizational change and adopt new technology; and supports collective bargaining and grievance resolution. The position requires travel of up to 10%. Salary range: $75,000–$95,000.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 3 years of progressive HR Advisor/Partner experience.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification, or ability to obtain one within one year of hire.
• Ability to analyze basic workforce metrics and use tools such as Google Sheets to guide and influence decisions.
• Proven ability to coach supervisors through complex employee relations matters, navigate change, and communicate with polish and empathy.
• Willingness and ability to travel up to 10%.

Responsibilities

• Translate organizational goals into local priorities and provide thoughtful, business-aligned HR solutions.
• Coach and facilitate front-line and mid-level managers.
• Lead talent discussions, provide performance coaching, and support local retention strategies to build leadership capability.
• Use workforce metrics, including turnover, engagement, and retention, to inform decisions and answer strategic questions.
• Help teams navigate organizational changes, embrace new technology, and build a continuous improvement mindset.
• Build trust across all levels of the organization.
• Support local Collective Bargaining Agreements (CBAs) and drive resolution of grievances.
• Partner with agency leadership and HR Centers of Excellence to solve organizational challenges and maintain a fair, equitable, and inclusive environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level