People Operations (HR) Coordinator
commercetools
·
Posted:
August 23, 2023
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Hybrid
About the position
As the People Operations Coordinator at commercetools, you will be responsible for ensuring that all employees have the necessary support and resources to excel in their roles. Your main focus will be on managing and maintaining efficient HR processes, particularly in the US, while also providing global support. This includes administering employee health and welfare benefits plans, acting as a liaison between employees and insurance providers, and providing administrative assistance to the People Operations function. This is a hybrid role, with 2-3 days per week in the office required. Join the global People Operations team and contribute to creating a positive and supportive work environment for employees.
Responsibilities
- Ensure benefit plans are administered in accordance with federal and state regulations, and that plan provisions are followed
- Create and maintain process documentation
- Ensure timely and courteous resolution of all cases
- Stay up-to-date with state and federal employment laws and practices and provide recommendations on policies and procedures
- Assist with worker's compensation filings and complete verifications of employment
- Administer leaves of absence including tracking leaves, partnering with payroll, and assisting employees in navigating the process
- Support year-end processes and state level filings
- Process required documentation through payroll and insurance providers to ensure accurate record-keeping and proper deductions, and complete regular reconciliations of benefits statements
- Perform all end of year benefit compliance testing
- Conduct first-day onboarding for all U.S. new hires on a bi-weekly basis
- Complete new hire paperwork, including creating profiles in ADP, completing and verifying I-9 documentation processes, and other new hire files
- Assist in the termination process, including drafting termination letters and terminating appropriate accounts
- Collaborate with the Global People Operations team to aid global projects as assigned
- Handle other duties as assigned
Requirements
- 2+ years of experience in a similar HR role
- Working knowledge of benefits and total rewards programs
- Comprehension of human resource principles, practices, and procedures
- Experience with ADP (WorkforceNow experience a strong plus)
- People-focused mentality with the ability to communicate effectively over all mediums
- Excellent organizational skills and attention to detail, with the proven ability to meet deadlines
- Previous payroll administration experience (nice to have)
- Multi-state experience is a plus (nice to have)
- Knowledge about Confluence documentation (nice to have)
- Completed studies with a focus on human resources (nice to have)
- Experience working with global teams (nice to have)
Benefits
- Competitive compensation package: Generous salary, competitive stock option package, various benefits and perks
- Remote Work: Up to 60 days/year from a country different from your base country
- Open Learning & Development Budget
- ct Academy: Regular internal training sessions
- Flexibility: Morning person or night owl? We believe in outcome and motivated employees
- Mindset & Growth: A diverse, creative workspace with an international culture & learning environment
- Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents (US-based roles)
- Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, bereavement and volunteering (US-based roles)
- Prepare For Your Future: 401k with company match (US-based roles)
- Get Involved: Opportunities to join our Happiness Committee, Engage the Change DEI organization, Culture Committee, fitness challenges, artistic channels, and more! (US-based roles)
- Enjoy a flexible, hybrid working environment (Durham-based roles)
- Newly updated modern office at the American Tobacco Campus in the heart of Downtown Durham (Durham-based roles)
- Dog friendly office (Durham-based roles)
- Kombucha on tap, coffee, tea, snacks, and catered lunches (Durham-based roles)
- Semi-monthly team events (Durham-based roles)
- Foosball, darts, ping pong, and a golf putting simulator for breaks (Durham-based roles)
- Combination of individual work spaces and cozy meeting rooms (Durham-based roles)
- Equal opportunity workplace with fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. (Company-wide)
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commercetools
commercetools re-invented eCommerce software and is a global market leader of cloud-based technology for brands, retailers and manufactures.
Company Overview
commercetools re-invented eCommerce software and is a global market leader of cloud-based technology for brands, retailers and manufactures.
Benefits
- Competitive compensation package: Generous compensation structure consisting of salary, competitive stock option package, various benefits and perks
- Remote Work: Up to 60 days/year from a country different from your base country
- Open Learning & Development Budget
- ct Academy: Regular internal training sessions
- Flexibility: Morning person or night owl? We believe in outcome and motivated employees
- Mindset & Growth: A diverse, creative workspace with an international culture & learning environment
For US-based roles:
- Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents
- Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, bereavement and volunteering
- Prepare For Your Future: 401k with company match
- Get Involved: Opportunities to join our Happiness Committee, Engage the Change DEI organization, Culture Committee, fitness challenges, artistic channels, and more!
For Durham-based roles:
- Enjoy a flexible, hybrid working environment
- Newly updated modern office at the American Tobacco Campus in the heart of Downtown Durham
- Dog friendly office
- Kombucha on tap, coffee, tea, snacks, and catered lunches
- Semi-monthly team events
- Need a break? We have foosball, darts, ping pong, and a golf putting simulator
- Combination of individual work spaces and cozy meeting rooms
Less details