People Operations Governance Specialist
About The Position
The People Operations Governance Specialist is responsible for governing, administering, monitoring, and continually improving People Operations documentation, workforce governance programs, audit readiness, accreditation-related requirements, and compliance controls. The role ensures that employee records, credentialing activities, Primary Source Verifications (PSV), Conflict of Interest disclosures, employment documentation, Quality Improvement Plans (QIPs), and related processes are accurately maintained and comply with organizational policies, labor law requirements, accreditation standards, and audit expectations. The specialist serves as the primary owner of workforce documentation controls, audit readiness activities, accreditation support, process monitoring, and workforce governance initiatives within People Operations. The position is based on site in Guaynabo, Puerto Rico.
Requirements
- Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, Public Administration, or a related field.
- At least four years of experience in Human Resources Operations, employee records management, credential management, audit administration, healthcare operations, or related areas.
- Experience maintaining confidential employee records and documentation.
- Bilingual proficiency in English and Spanish, written and verbal.
Responsibilities
- Lead workforce documentation audits, accreditation reviews, corrective action plans, and document governance initiatives for People Operations.
- Work with the digitalization vendor to ensure the platform supports audit readiness and is optimized for credentialing processes and required-position data submissions.
- Maintain an inventory of employee licenses, certifications, registrations, permits, and other position-specific credentials.
- Monitor credential expiration dates and renewal requirements.
- Own and administer the annual Conflict of Interest disclosure process.
- Monitor Conflict of Interest disclosure completion rates and follow up on outstanding disclosures.
- Monitor document retention and storage requirements.
- Support compliance with employment recordkeeping requirements.
- Prepare status reports and updates for leadership.
- Support implementation of corrective and preventive actions.
- Participate in developing, reviewing, implementing, and maintaining People Operations policies, procedures, and standard operating processes.
- Assist in developing, documenting, and maintaining People Operations controls and governance practices.
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What This Job Offers
Job Type
Full-time
