People Operations Specialist

Fireworks•San Mateo, CA

About The Position

Fireworks is seeking a hands-on People Operations Specialist to support the day-to-day operations of its People team. The role works closely with HR business partners, People Operations, Recruiting, and Immigration to ensure onboarding, employee data, contractor operations, immigration support, internal documentation, and employee recognition run smoothly. It is suited to someone early in their HR career who wants broad experience and ownership across multiple areas in a fast-growing company. The specialist maintains accurate HRIS records and employee data; coordinates new-hire onboarding logistics and sessions; manages contractor onboarding, timelines, and offboarding; supports immigration case processing with the People team and outside counsel; maintains the internal HR wiki; and administers employee recognition logistics. The role also serves as a responsive point of contact for employees and new hires, uses discretion with confidential information, and adapts priorities while keeping workstreams moving.

Requirements

Degree in Human Resources or a related field.
2–3 years of experience in an HR Generalist or HR Specialist role.
Strong organizational skills and the ability to manage multiple workstreams without losing track of details.
Resourcefulness and self-direction, including the ability to find solutions without an established playbook and unblock work independently.
Ability to adapt and reprioritize as priorities shift while tracking outstanding work.
Strong written and verbal communication skills.
Sound judgment about which matters to handle directly and when to escalate.
Discretion and good judgment when handling confidential employee information.

Nice To Haves

Experience supporting immigration cases, such as H-1B, TN, O-1, or green card processing.
Experience in a startup or other high-growth, fast-paced environment.
Hands-on experience with an HRIS such as Rippling.
An enthusiastic, positive approach and ability to build strong working relationships.

Responsibilities

Maintain day-to-day HRIS updates, including start dates, titles, job details, and reporting lines.
Conduct regular data audits and correct discrepancies that could affect payroll, benefits, or reporting.
Coordinate with People Operations, Finance, and IT to maintain consistent employee data across systems.
Coordinate end-to-end new-hire onboarding logistics, including background checks, I-9 verification, IT provisioning, workspace readiness, and welcome materials.
Help facilitate weekly new-hire onboarding sessions by preparing materials, coordinating logistics and calendars, presenting portions of the agenda, and gathering feedback.
Answer new hires’ pre-start and first-week questions.
Manage the contractor lifecycle, including onboarding agreements and documentation, background-check-bypass proof, timeline tracking, extensions or conversions, and offboarding.
Maintain accurate contractor records, statuses, and dates.
Support immigration case processing with the People team and outside counsel by gathering documents, tracking case status, and monitoring timelines.
Answer basic immigration questions and escalate complex matters appropriately.
Maintain immigration records and calendar deadlines and expirations.
Maintain and update the internal HR wiki and document new or changed processes.
Administer employee recognition program logistics, including award prizes, swag, fulfillment, and program cadence.