People Operations Specialist

Kraken • New York City, NY

20h

About The Position

Kraken is seeking a People Operations Specialist to help build and scale people infrastructure across regions. As part of a collaborative People Operations team, the specialist will work closely with the Kraken Capabilities team and business leaders to deliver a seamless employee experience throughout the employee lifecycle, from post-offer onboarding through offboarding. The role also focuses on continuously improving systems and processes to support individual and organisational performance.

Requirements

• Solid experience in People Operations or HR.
• Strong understanding of HR systems, especially HiBob and applicant tracking systems.
• Basic knowledge of US employment practices, with the ability to adapt and learn as needed.
• A people-first mindset and ability to build efficient, scalable processes.
• Strong communication skills, high attention to detail, and ability to manage multiple priorities.
• Experience managing people administration across multiple countries and familiarity with different regulations and practices.
• Applicants must have the right to work in the country they are applying to at the time of application; visa sponsorship is unavailable.

Nice To Haves

• Experience in high-growth or global environments.
• Experience with benefits administration and/or immigration processes.
• Experience with ATS tools such as Ashby or Greenhouse.

Responsibilities

• Own and improve people systems, such as HiBob, Ashby, and Zinc, ensuring data integrity, usability, and scalability.
• Lead and support global People Operations initiatives from design through implementation, including onboarding, internal mobility, and exits.
• Coordinate onboarding logistics, including equipment, contracts, system access, and background checks.
• Support visa operations by tracking visa types, managing agency communications, and maintaining documentation and templates.
• Maintain and localise policies, handbooks, and guides.
• Advise managers and employees on people tools and policies, providing a compliant and human-first experience.
• Collaborate with Legal, IT, Talent, and Payroll to ensure smooth, secure, and compliant processes across geographies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed