People Operations Specialist

Liquid AI•San Francisco, CA
•Hybrid

About The Position

Liquid AI is hiring a hands-on People Operations Specialist to own people operations end to end as the company scales across the US and Europe. The role works closely with People leadership, Finance, Legal, IT, and the Ops Tech team. It focuses on ensuring employee changes are completed accurately across systems, vendors, payroll, benefits, and workforce data, rather than serving as an HR business partner. The position is based in Liquid AI’s San Francisco office, with an expectation of working in the office 3–4 days per week. The People team automates repetitive work so the role can focus on judgment-heavy, multi-country operations, improving employee experience, process quality, and data accuracy.

Requirements

  • Exceptional attention to detail when handling records, letters, and changes across systems and countries, including checking work before it reaches employees, payroll, or leadership.
  • Experience personally running core people operations end to end at a startup or scaling company, including lifecycle changes, HRIS administration, benefits, and vendor management, without a large team behind you.
  • Hands-on administration experience with a modern HRIS such as Rippling or Deel, including payroll and benefits data.
  • A track record of managing multiple multi-step cases at once and seeing each through to completion.
  • Strong spreadsheet skills, including compensation models, cost calculations, and headcount reporting.
  • Ability to work in the San Francisco office 3–4 days per week.

Nice To Haves

  • Background in payroll, finance operations, legal operations, or paralegal work.
  • Experience with EOR providers and employees in multiple countries, especially the US and Europe.
  • Experience coordinating US immigration cases, such as H-1B, O-1, or green card cases, with outside counsel.
  • Familiarity with Ashby or another modern ATS.

Responsibilities

  • Own employee lifecycle changes, including contractor conversions, EOR moves between countries, salary changes, leaves, and probation, ensuring HRIS, payroll, and downstream systems remain correct.
  • Administer the Rippling HRIS and resolve issues with HRIS, PEO, and EOR vendors.
  • Run benefits operations, including open enrollment and responding accurately and quickly to employee questions.
  • Maintain accurate headcount and workforce data across the ATS, HRIS, and internal operations platform for leadership reporting.
  • Coordinate immigration logistics with outside counsel.
  • Prepare compensation and cost analyses.
  • Document repeatable processes and partner with Ops Tech to identify what should be automated next.
  • Track open cases and follow up with vendors and colleagues through resolution.
  • Escalate blockers early with a proposed path forward.

Benefits

  • Competitive base salary plus equity.
  • Unlimited PTO.
  • Company-wide Refill Days and long weekends when the whole company rests together.
  • Comprehensive health coverage, with details varying by location.
  • Paid leave for pregnancy, parenting, medical needs, and caring for family.
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