People Operations Coordinator

Ping Identity•Denver, CO

8d•$55,000 - $70,000•Hybrid

About The Position

The People Operations Coordinator supports the day-to-day execution of core People Operations processes and helps create a seamless employee experience across the employee lifecycle. This role is responsible for accurate transaction processing, timely employee support, and consistent execution of onboarding, offboarding, and other people processes. The Coordinator is highly organized, service oriented, detail driven, and comfortable working across systems, tickets, and documentation.

Requirements

1–3 years of experience in HR, People Operations, recruiting operations, or a related administrative or operational role
Experience working with HRIS, ATS, ticketing systems, or similar business tools
Strong attention to detail and commitment to accuracy
Strong written and verbal communication skills
Ability to manage multiple priorities and follow through on tasks in a timely manner
Demonstrated ability to handle sensitive and confidential information with discretion
Comfortable learning new systems, processes, and tools
Strong organizational skills and a customer-focused mindset
Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent practical experience

Nice To Haves

Experience supporting onboarding, offboarding, or employee lifecycle processes
Exposure to global HR processes or a multi-state environment
Experience creating SOPs, internal documentation, or help content
Familiarity with systems such as UKG, Greenhouse, or similar platforms

Responsibilities

Provide timely and accurate responses to employee inquiries through FreshService and other People Operations support channels
Support day-to-day employee lifecycle administration, including onboarding, job changes, leaves of absence, and offboarding
Coordinate onboarding activities and help ensure new hires have a smooth and positive start
Enter, update, and maintain employee data in HRIS, ATS, and related systems with a high degree of accuracy
Complete routine audits and identify discrepancies in employee data, files, and transactions
Generate standard reports and support recurring data requests for the People Team and key business partners
Maintain process documentation, job aids, FAQs, and knowledge base content
Partner with Recruitment, HRBPs, Total Rewards, Payroll, IT, Finance, and Legal to support efficient execution of people processes
Follow established workflows and escalate more complex issues, exceptions, or policy questions as needed
Support ad hoc projects and continuous improvement efforts across the People Operations team