People Operations Associate (R-20090)
About The Position
The People Operations Associate supports cross-functional projects and procedures, including operational tasks related to the employee lifecycle and experience and initiatives to improve internal workflows. The role helps enhance HRIS capabilities, maintain data integrity, and create more efficient workflows across the organization. The associate manages and optimizes systems, builds automated workflows, develops people analytics and reports, and designs standardized processes. The role also supports the Director, People Operations in partnering with business leaders and People Business Partners, and monitors Workday Help cases to ensure service-level agreements are met and open items are addressed.
Requirements
- Bachelor's degree required.
- 2–5 years of relevant experience.
- Experience working in a global organization.
- Strong written and verbal communication skills.
- Ability to identify inefficiencies and create scalable solutions.
- Meticulous attention to detail, particularly regarding HR data accuracy and compliance.
- Experience using Workday or a similar HRIS/HCM platform for reporting, dashboards, and processing employee changes.
- Proficiency in Microsoft Office Suite.
- Ownership mindset, problem-solving ability, curiosity, and initiative.
- Proactive collaboration and communication with people and teams.
- Continuous growth mindset and willingness to learn through relationships, social experiences, courses, and programs.
- Fluency in English and languages relevant to the working market, where applicable.
- Ability to sit, speak, and operate a telephone and/or computer for long periods.
- Ability to handle pressure, stressful conditions, and conflict resolution.
- Ability to work day, evening, and/or weekend hours as needed.
- Ability to travel by any form of transportation.
- Regular attendance in the office.
Responsibilities
- Manage and optimize existing systems and build scalable automated workflows.
- Develop people analytics and reports that help leadership understand people metrics.
- Design and document standardized processes to improve consistency and efficiency in People Operations.
- Create ad-hoc reports and analysis for the People Team and other internal stakeholders.
- Assist the Director, People Operations in partnering with business leaders and People Business Partners to surface issues and identify solutions.
- Design and deliver clear, visually compelling reports and dashboards for senior leaders and key decision makers.
- Monitor incoming Workday Help cases for people-related inquiries, ensuring service-level agreements are met and open items are addressed.
Benefits
- Generous paid time off in the first year, increasing with tenure.
- Up to 16 weeks of 100% paid parental leave after one year of employment.
- Paid sick time to care for yourself or family members.
- Education assistance and extensive training resources.
- Paid volunteer days and donation matching through the Do Good Program.
- 401(k) with company matching.
- Health and wellness benefits, including discounted Wellhub membership rates.
- Medical, dental, and vision insurance for employees, spouses/partners, and dependents.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
