People Operations Associate

ProphetX•New York, NY
•$25 - $30•Remote

About The Position

ProphetX is hiring an early-career People Operations Associate to maintain and improve the company’s People Operations foundation as it grows toward 75+ employees. The role supports the employee lifecycle, compliance, benefits administration, and operational processes, with ownership and room to grow. It includes protected weekly time to identify, document, simplify, or automate repetitive workflows and measure the results.

Requirements

  • 1–3 years of hands-on experience in People Operations, HR administration, recruiting coordination, or a similar administrative role, including part-time or contract work.
  • Prior experience with tasks such as scheduling interviews, tracking signatures, running onboarding, or maintaining employee records.
  • Comfort with high-volume administrative work and persistent, professional follow-up.
  • Strong attention to detail and a record of meeting consequential deadlines, such as start dates, filings, and enrollments.
  • Spreadsheet proficiency, including building trackers, cleaning data, and spotting anomalies.
  • Embraces AI tools such as Claude as part of the daily workflow.
  • A continuous-improvement mindset and willingness to fix manual processes.
  • Comfort switching between onboarding, scheduling, compliance, and reporting in the same day.
  • Clear, professional written communication and sound judgment with confidential information.
  • Proficiency with Google Workspace and Slack, and ability to quickly learn HRIS, ATS, and payroll tools.

Nice To Haves

  • Hands-on experience with Gusto, PinPoint, Rippling, or similar platforms.
  • Experience administering benefits or supporting open enrollment.
  • Experience in a regulated industry such as fintech or gaming.
  • Interest in sports, trading, or prediction markets.

Responsibilities

  • Schedule interviews and manage calendars across candidates and hiring managers.
  • Send candidate communications and keep PinPoint ATS pipelines accurate and moving.
  • Coordinate offer and background-check logistics, and administer the employee referral program.
  • Maintain the job description library using EEOC-compliant templates.
  • Prepare and execute onboarding checklists, including Gusto setup, Rippling device provisioning, system access, and day-one readiness.
  • Send, track, and follow up on offer letters, handbook acknowledgments, agreements, and required forms until complete.
  • Keep employee files complete, organized, and audit-ready.
  • Keep required compliance trainings and background checks current for every new hire, and flag gaps early.
  • Maintain state registration and payroll-filing trackers, and escalate approaching deadlines to the Head of People Operations.
  • Handle confidential employee information with discretion, with access to sensitive data limited by need.
  • Support open enrollment end to end, including employee communications, enrollment questions, deadlines, and follow-up.
  • Identify repetitive or manual workflows, document, simplify, or automate them, and measure the before-and-after results.
  • Serve as the first-line backup for time-sensitive People Ops tasks.
  • Keep documentation, checklists, and trackers current as headcount grows, and flag when volume begins to outgrow a process.
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