People Operations Analyst

Stefanini Group•New York, NY

1d•Hybrid

About The Position

Stefanini Group is hiring a People Operations Analyst for a hybrid role based in its Midtown Manhattan office in New York, NY. The position works onsite at least three days per week and remotely two days per week. It supports strategic People (human resources) projects, data analysis, training and development related to systems and processes, and company-wide change management initiatives. The analyst serves as an enablement partner to the People team by establishing processes, applying best practices, maintaining project documentation, and delivering timely updates and work to project deadlines. The role also supports business-as-usual system issues and solutions, HRIS and ticketing-system changes, user acceptance testing, data audits, process documentation, and system optimization. The assignment may be extended to 12 months, and a temporary-to-permanent opportunity may be available for the right candidate. W2 candidates only.

Requirements

Bachelor's degree in Business, HR, or Finance, or equivalent related experience.
At least 3 years of experience in a systems- or process-focused role is preferred.
Proficiency and hands-on experience with Workday.
Proficiency in Microsoft Office suite and/or Google Workspace.
Strong project management skills and an interest in process improvement and organizational efficiency.
Curiosity and ambition to learn and innovate, with a drive to grow within the HR function.
Proactive problem-solving skills, ability to anticipate issues, remain calm under pressure, and deliver outcomes on complex challenges.
Strong organization and attention to detail, with the ability to multitask and meet tight deadlines in a fast-paced environment.
Exceptional written and verbal communication skills.

Nice To Haves

ServiceNow experience is ideal.

Responsibilities

Support strategic People projects and business-as-usual systems issues, troubleshooting, and solutions.
Perform user acceptance testing for changes in each sprint cycle and maintain test scripts, screenshots, and scenario documentation.
Conduct regular data audits and validations to identify and correct discrepancies and ensure People data accuracy and integrity.
Support information-gathering sessions, document requirements, and help prioritize projects for the system optimization roadmap.
Create, maintain, and document requirements for changes and updates to the HRIS and ticketing systems.
Create and distribute process documentation, user guides, and quick reference guides for People systems changes, data audits, workflows, and processes.
Assist with HR systems training, data cleanup, audits, roadmap work, and development of data governance process guides and playbooks.
Identify opportunities to improve efficiency, quality, profitability, and employee experience through HR process management and reengineering.
Develop relationships with cross-functional teams to optimize systems and ways of working and deliver projects and changes.
Provide project updates, maintain project documentation, and meet project deadlines.