People Operations Analyst

Stefanini Group•New York, NY

1d•Hybrid

About The Position

Stefanini Group is hiring a People Operations Analyst based in Midtown Manhattan, New York, NY. The role is hybrid, with at least three days per week onsite and two days remote. It supports strategic People (human resources) projects, data analysis, training and development related to systems and processes, and company-wide change management initiatives. The analyst acts as an enablement partner for the People team by establishing processes, applying best practices, maintaining project documentation, providing timely updates, and meeting deadlines. The role also supports business-as-usual HR systems issues and optimization work. It involves user acceptance testing, data audits and validation, requirements gathering and documentation, process and user-guide development, training support, and collaboration with cross-functional teams to improve systems and ways of working. The posting describes a possible assignment extension to 12 months and a possible temp-to-permanent opportunity for the right candidate. W2 candidates only.

Requirements

Bachelor's degree in Business, HR, or Finance, or equivalent related experience.
At least 3 years of experience in a systems- or process-focused role is preferred.
Proficiency and hands-on experience with Workday.
Proficiency in Microsoft Office suite and/or Google Workspace.
Strong project management skills and interest in process improvement and organizational efficiency.
Curiosity, willingness to learn and innovate, and motivation to grow within the HR function.
Proactive problem-solving skills, ability to anticipate issues, remain calm under pressure, and drive outcomes on complex challenges.
Strong organization and attention to detail, with the ability to multitask and meet tight deadlines in a fast-paced environment.
Exceptional written and verbal communication skills.

Nice To Haves

ServiceNow experience is ideal.

Responsibilities

Support strategic People projects and business-as-usual systems issues, troubleshooting, and solutions.
Perform user acceptance testing for changes in each sprint cycle and maintain documentation of test scripts, screenshots, and scenarios.
Conduct regular data audits and validations to identify and correct discrepancies and maintain the accuracy and integrity of People data.
Support information-gathering sessions, document requirements, and help prioritize projects for the system optimization roadmap.
Create, maintain, and document requirements for changes and updates to the HRIS and ticketing systems.
Develop and distribute process documentation, user guides, and quick reference guides for People systems changes, data audits, workflows, and processes.
Support HR systems training, data cleanup, audits, roadmap work, and development of data governance guides and playbooks.
Identify opportunities to improve efficiency, quality, profitability, and employee experience through HR process management and reengineering.
Build relationships with cross-functional teams to optimize systems and ways of working and deliver projects and changes.
Provide quality and timely project updates, meet deadlines, and maintain project documentation.