About The Position

The People Planning Operations Analyst supports Apple Retail’s global workforce management strategies and operations. The role builds consistent and fair schedules for multiple stores, positively impacting employees and customers. Working alongside Process Analysts, the analyst develops effective schedules through consistent and dynamic resource planning, navigates the complexities of multiple stores and, where necessary, multiple countries, and contributes to an inclusive environment by respecting differences and remaining curious to learn.

Requirements

  • At least 5 years of related experience.
  • Technical expertise in resource planning systems, platforms, and workforce optimization or a related area.
  • Prior Apple Retail experience or knowledge of the Apple Retail organization.
  • Strong written and verbal communication skills.
  • Flexibility in work schedule; work hours are based on business needs and may include evenings and weekends.

Nice To Haves

  • Excellent organization and time management skills, including the ability to perform multiple activities simultaneously.
  • Proven decision-making and problem-solving skills.
  • Consistent track record in prioritizing, planning, and executing strategies.
  • Ability to work in a fast-paced, time-critical environment.
  • Self-motivated and values a diverse work environment.

Responsibilities

  • Build consistent and fair schedules for multiple stores.
  • Develop effective schedules through consistent and dynamic resource planning.
  • Navigate the complexities of multiple stores and, where necessary, multiple countries.
  • Identify scheduling trends and make adjustments accordingly.
  • Support execution of workforce management strategies and operations for Apple Retail stores globally.
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