People Generalist (Foster City)

MidPen Housing•Foster City, CA

5h•$95,000 - $105,000•Onsite

About The Position

The People Generalist is a welcoming first point of contact for MidPen employees and managers. The role supports the day-to-day work of the People Team by answering questions, providing routine guidance, supporting performance and development activities, maintaining accurate People information, and turning data into clear insights. The Generalist works across the People Team and alongside People Business Partners to support manager and employee needs, performance management, compliance, People data, and team initiatives. The role calls for strong follow-through, sound judgment, attention to detail, and a service-oriented approach, with opportunities to build business acumen and expand People expertise.

Requirements

Bachelor’s degree in Human Resources, Business, Psychology, Communication, or a related field, or an equivalent combination of education and relevant experience.
One to three years of experience in a People Team, HR, coordinator, or customer-facing support role.
Foundational understanding of California and federal employment laws and People Team best practices.
Approachable, warm, and trustworthy, with the ability to build relationships with employees at all levels.
Clear and professional written and verbal communication skills.
Strong organization, follow-through, and attention to detail, with the ability to manage competing priorities and deadlines while ensuring accuracy and thoroughness.
Learning agility, thoughtful questioning, ability to navigate unfamiliar situations, and a coaching mindset that helps others reach their own solutions.
Ability to analyze reports, identify trends, and communicate findings clearly.
Proficiency in Microsoft 365, including Outlook, Teams, Excel (filters, pivot tables, and charts), SharePoint, and Forms.
Familiarity with HRIS, performance management, learning management, applicant tracking, policy management, and e-signature platforms, or similar systems; willingness to learn new tools.
Comfort using AI tools to draft, summarize, and organize work, with sound judgment regarding confidential employee information and a habit of verifying outputs against established policies.
Valid California Driver’s License, proof of current auto insurance, and reliable transportation.

Nice To Haves

Experience in a nonprofit, multi-site, or affordable housing environment.
aPHR, PHR, SHRM-CP, or a People/HR certificate.
Bilingual in English and Spanish.

Responsibilities

Serve as a first point of contact for routine employee and manager questions about MidPen policies, procedures, and People Team processes.
Provide managers routine guidance on performance expectations, feedback, documentation, attendance, workplace communication, and People policies; support routine performance-management questions and engage Employee Relations when needed.
Partner with People Business Partners to support assigned departments, learn their operations and workforce needs, gather information, prepare materials, and coordinate follow-up on routine matters.
Build relationships with managers and employees, help employees navigate available resources, and escalate complex, sensitive, or higher-risk matters to the appropriate partner.
Coordinate communications and follow-up for internal mobility and employee offboarding in partnership with relevant People Team partners.
Prepare routine and ad hoc reports from People Team systems and summarize and visualize data to help partners and leaders identify trends and understand workforce needs.
Maintain accurate, organized, and confidential personnel files and People Team records; partner with People Operations to resolve data discrepancies.
Identify process friction and suggest practical improvements; assist with maintaining and updating People policies, procedures, and the employee handbook.
Manage employee housing license agreements, including move-in and move-out activities, in partnership with Property Management.
Coordinate Lattice performance review cycles, including communications, reminders, completion tracking, reporting, and support for users navigating the process and platform.
Coordinate logistics, communications, materials, and follow-up for trainings, workshops, manager office hours, and other People Team learning activities.
Support consistent interpretation and application of policies and procedures, and assist with required notices, postings, documentation, audits, and other compliance activities.
Use sound judgment and discretion when handling confidential, sensitive, and employee-related information.
Support initiatives and employee experiences that reinforce MidPen’s values, including engagement surveys, recognition efforts, listening sessions, and People Team events.
Perform other duties as assigned, including supporting special projects and People Team initiatives.