People Experience Specialist

Arctic Wolf • Eden Prairie, MN

2d

About The Position

The People Experience Specialist (Strategic Projects and Operations) keeps Arctic Wolf’s People Experience team running smoothly and advances key projects. Reporting to the Director of People Experience, the role facilitates onboarding sessions, leads culture events at headquarters while supporting global events, coordinates Town Halls, works with assigned People Experience partners, and administers the systems and tools used by the team. The position also delivers strategic projects, beginning with recognition programs, and supports workflow automation and the maintenance of employee-facing knowledge resources and tools. The role suits someone who thinks in systems, can manage varied tasks, and enjoys building relationships, connection, and community while bringing projects from vision through execution.

The position supports an inclusive and engaging employee experience in a global, high-growth company. Responsibilities include planning and follow-up for events and communications, systems administration and reporting, maintaining the Confluence HR knowledge base and AI HR Assistant Luna, and supporting the wider People Experience team as needed. Candidates interviewing remotely are expected to be on camera during video interviews, with advance notice requested when technical or other challenges require accommodation.

Requirements

• Two or more years of experience in People Experience, People Operations, or Human Resources, or equivalent experience.
• A four-year college degree in Human Resources or a related field, or equivalent work experience.
• Experience supporting onboarding, events, or program operations.
• Onboarding facilitation.
• Event and project coordination.
• People Experience systems administration.
• Reporting and metrics.
• Process automation.
• Knowledge base management in Confluence.
• Public speaking and presentation skills.
• Microsoft Excel, Word, and PowerPoint.
• AI fluency.

Nice To Haves

• Experience administering Human Resources systems or tools.
• Experience building reports or workflow automations.
• Experience running onboarding programs.
• Experience in a global, high-growth technology company.

Responsibilities

• Facilitate Pack Prep and Arctic Summit onboarding sessions to provide new hires with a consistent, welcoming start.
• Partner with the Minnesota/HQ Office Manager to plan and lead culture events and initiatives at headquarters.
• Support planning, logistics, and follow-up for global People Experience events.
• Serve as the People Experience point of contact for assigned People Experience partners.
• Deliver strategic projects set by the Director of People Experience, starting with recognition programs.
• Coordinate Town Halls from planning through follow-up, including content, executive communications, and IT support.
• Administer People Experience systems and prepare reports and metrics for manager review.
• Support AI automations that improve People Experience workflows and save the team time.
• Maintain the HR knowledge base in Confluence so its content remains accurate and easy to find.
• Maintain and support the AI HR Assistant, Luna.
• Administer People Experience tools including Pyn, Bucketlist, and E-Verify, keeping them configured and current.
• Contribute to the overall health and functioning of the People Experience team by being cross-functionally trained and ready to assist where needed.
• Perform other related tasks and duties as assigned.
• Follow information security policies, standards, processes, and controls to protect business information.

Benefits

• Equity for all employees.
• Flexible time off and paid volunteer days.
• 401(k) contribution and matching.
• Training and career development programs.
• Comprehensive private benefits plan, including medical, mental health, dental, disability, life and AD&D, and value-added services.
• Employee Assistance Program (EAP) with mental health services.
• Fertility support and paid parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level