People Experience Leader

ON.energy•Miami, FL

About The Position

ON.energy is hiring a People Experience Leader to develop and lead the programs, systems and rituals that shape the employee journey, particularly onboarding, recognition and offboarding. The role sets strategy and partners with People leadership, business leaders and managers to make employee experiences consistent, data-informed and human across locations and teams. It is a hands-on leadership position that leads through influence and coordinates contributors across People, IT and the business. The role is responsible for designing and running onboarding, recognition and offboarding programs; collecting and analyzing employee feedback; tracking and reporting program and attrition metrics; shaping company-wide culture, events and internal communications; supporting consistent experiences across sites and remote or hybrid teams; and leading change communications in English and Spanish. It also partners with HR Operations and IT on HR systems and tools, standardizes processes and employee-inquiry service levels, ensures programs meet local labor and compliance requirements, manages the program budget and external vendors, and collaborates with HR Business Partners, Talent Acquisition and Learning.

Requirements

At least 8 years in HR, People Operations, employee experience or a related field, including at least 3 years leading programs or projects through influence.
A proven record designing and running onboarding, recognition or offboarding programs at a growing company.
Strong analytical skills, including the ability to interpret survey and HR data, identify insights and recommend actions.
Experience with HRIS and survey platforms, such as Workday, BambooHR or Culture Amp, or similar tools.
Excellent written and verbal communication, with sound judgment in handling sensitive topics.
Comfort partnering with executives, managers and employees at every level.
Working knowledge of employment practices across multiple countries or regions.
A bachelor's degree in HR, business, psychology or a related field, or equivalent experience.
Full professional fluency in written and spoken English and Spanish.

Responsibilities

Own onboarding, including pre-boarding, recognition and offboarding, partnering with teams that own other parts of the employee journey.
Design and run onboarding that helps new hires become productive and connected within their first 90 days.
Run recognition programs that celebrate contributions and milestones and reinforce company values.
Own offboarding, including exit interviews, checklists and alumni touchpoints, and provide managers with playbooks for each stage.
Run feedback loops for People Experience programs, including onboarding surveys, exit interviews and recognition pulse checks; partner on company-wide engagement surveys.
Turn survey data into insights and action plans, and hold leaders accountable for follow-through.
Track onboarding, recognition and attrition metrics and report them to People and executive leadership.
Shape company-wide rituals, events and internal communications that reinforce ON.energy's values.
Support culture across sites and remote or hybrid teams so employees receive an equal experience.
Lead change communications for organizational updates, new programs and policy changes in English and Spanish.
Partner with HR Operations and IT to maintain reliable, user-friendly HRIS, onboarding and survey tools.
Standardize processes, documentation and service levels for employee inquiries.
Ensure programs meet local labor and compliance requirements in every country where ON.energy operates.
Set priorities and coordinate contributors across People, IT and the business through influence.
Manage the program budget and external vendors.
Partner with HR Business Partners, Talent Acquisition and Learning to deliver a joined-up employee experience.

Benefits

Competitive salary and eligibility for an annual performance-based bonus (US-based roles).
Medical, dental and vision insurance (US-based roles).
401(k) with company match (US-based roles).
Paid time off and company holidays (US-based roles).
Competitive salary and eligibility for an annual performance bonus (Mexico-based roles).
Christmas Bonus (Aguinaldo) of 30 days (Mexico-based roles).
Major medical expenses and life insurance (Mexico-based roles).
Paid time off and holidays according to local policy (Mexico-based roles).
Professional development and growth opportunities.
Opportunity to grow with a mission-driven team shaping the future of clean energy.