People & Culture Manager
About The Position
The NoMo SoHo is seeking an experienced People & Culture Manager. Under new ownership and slated for renovation in 2027, this is a fantastic opportunity to support the team as we set a new course for NoMo SoHo. Offering a stylish and modern hospitality experience, NoMo SoHo is a 264-room boutique hotel located in the heart of Manhattan’s SoHo neighborhood. Known for its distinctive design, popular restaurant and bar, 26th floor Penthouse and terrace, and unique art-infused meeting spaces, NoMo SoHo is a key player in New York’s highly competitive hotel landscape, attracting a diverse mix of leisure and business travelers from around the world. As the tallest free-standing building in the neighborhood, panoramas of Manhattan come standard with every stay. NoMo SoHo offers an unmatched perspective with sweeping 360-degree skyline views, delivering a truly elevated guest experience. The People & Culture Manager serves as a strategic business partner and operational leader responsible for supporting all aspects of the associate lifecycle while fostering a positive, inclusive, and engaging workplace culture. This position supports hotel leadership and associates by driving talent acquisition, employee relations, performance management, compliance, training and development, engagement initiatives, and People & Culture programs. The People & Culture Manager promotes Crescent's culture, values, and service standards while ensuring compliance with all federal, state, and local employment laws.
Requirements
- Associate's degree (A.A.) or equivalent from a two-year college or technical school.
- Three years of related experience and/or training.
- Detail-oriented with strong analytical and organizational skills.
- Ability to work independently and maintain confidentiality.
- Experience within a unionized hotel environment.
Nice To Haves
- SHRM Certification strongly preferred
Responsibilities
- Support recruitment efforts by assisting with sourcing, interviewing coordination, and onboarding processes to attract and retain qualified associates. May participate in interviews for select positions.
- Assist in the coordination and delivery of training programs, including new hire orientation and ongoing development initiatives. Monitor participation and provide feedback for continuous improvement.
- Assist in the implementation and administration of P&C policies and programs to ensure a positive and productive work environment. Promote fair and consistent application across all departments.
- Support compliance with all Federal, State, and local laws and regulations by maintaining accurate records, assisting with audits, and communicating updates as directed.
- Provide guidance and support to managers and associates on P&C-related matters, including employee relations, policies, and procedures. Escalate complex issues as appropriate.
- Assist with the administration of wages and benefits, including responding to associate inquiries and supporting accurate processing through HRIS systems as well as overseeing weekly payroll processing and union reporting.
- Support labor relations activities, including maintaining documentation, assisting with grievance processes, and ensuring adherence to union agreements where applicable.
- Coordinate pre-employment processes, including background checks, and reference checks, in compliance with Crescent policies.
- Ensure proper completion and maintenance of employment eligibility documentation for all associates.
Benefits
- Highly competitive wages
- An exceptional benefit plan for eligible associates & your family members
- 401K matching program for eligible associates
- Flexible scheduling to allow you to focus on what is important to you
- Discounts with our Crescent managed properties in North America for you & your family members
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
