People & Culture Manager
About The Position
The People & Culture Manager at Hotel de la Poste in New Orleans supports personal growth, engagement, and development for associates while advancing Sage Hospitality Group’s values and culture. The role fosters an empowered, inclusive, high-performing workforce; responds thoughtfully to associate relations and conflict matters; and evaluates staffing levels and organizational structure to support the hotel’s operational and cultural success. The manager coordinates and administers People & Culture programs, systems, and processes that support attracting, retaining, and motivating associates in accordance with company policies and applicable laws. Responsibilities include hourly recruiting and hiring and the daily administration of compensation, benefits, compliance, and associate relations programs. The role also recommends and implements improvements to the associate experience, operational efficiency, and risk management.
Requirements
- At least two years of experience in hospitality, People & Culture (Human Resources), or a related leadership role.
- Proficiency with Microsoft Office and People & Culture systems, including UKG/MySagePage, iCIMS, and Checkr.
- Minimum typing speed of 45 WPM.
- Clear and professional written and verbal communication skills.
- Ability to manage multiple priorities in a dynamic environment.
- Strong organizational, time-management, and problem-solving skills.
- Sound judgment, discretion, and confidentiality when handling sensitive associate relations matters.
- Ability to meet the described physical demands, with reasonable accommodations as applicable.
Nice To Haves
- Associate or bachelor’s degree in Human Resources Management or a related field, or equivalent education and experience.
- Bilingual fluency.
- Supervisory or leadership capability, including coaching and guiding associates or team members.
Responsibilities
- Recruit, screen, interview, conduct reference checks, and coordinate department interviews for hourly candidates using iCIMS; maintain applicant-flow records for employment-regulation compliance.
- Build community partnerships and relationships with referral agencies to position the hotel as an employer of choice and support consistent, diverse applicant flow.
- Coordinate and facilitate associate orientation, including required documentation, tax forms, benefits enrollment, Form I-9, and review of the associate handbook and policies.
- Communicate, educate, and administer associate benefit programs accurately and promptly.
- Assist in developing, coordinating, and executing associate engagement, recognition, and relations initiatives.
- Promote open communication and maintain a positive, respectful, associate-focused work environment.
- Escalate sensitive associate relations matters to the Director of People & Culture in all instances.
- Initiate, review, and manage UKG workflows for new hires, terminations, transfers, and pay changes.
- Process employment verifications and respond to inquiries related to wages, unemployment claims, and workers’ compensation.
- Maintain accurate and confidential associate records, files, and People & Culture systems in accordance with audit and compliance standards.
- Compile and submit corporate and property-level People & Culture reports to support leadership decisions and compliance.
- Support appropriate staffing levels and organizational structure for the hotel’s operational and cultural success.
- Recommend and implement process improvements that enhance the associate experience, operational efficiency, and risk management.
Benefits
- Free parking
- Bonus plan
- Medical, dental, and vision insurance
- Eligibility to participate in the company’s 401(k) program with employer matching
- Health savings and flexible spending accounts
- Basic life and AD&D insurance
- Discounted room rates at Marriott and Sage properties
- Employee Assistance Program
- Discounts on hotels, restaurants, and more
- Eligibility to participate in the Employee Referral Bonus Program, with up to $1,000 per referral
- Fun and exciting work environment
- Competitive health and welfare plans
- Negotiated corporate discounts on home insurance, movie tickets, flowers, and more
- Community-oriented workplace
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
