People & Culture Manager

Sage Hospitality Group • New Orleans, LA

20h

About The Position

The People & Culture Manager at Hotel de la Poste coordinates and administers human resources programs, systems, and processes that support associate attraction, retention, motivation, engagement, and development. The role helps create an empowered, inclusive, high-performing workforce and supports staffing levels and organizational structure in alignment with Sage Hospitality Group’s values, company policies, and applicable laws. The manager oversees hourly recruiting and hiring and the daily administration of compensation, benefits, compliance, and associate relations programs, while recommending improvements to the associate experience, operational efficiency, and risk management.

The role supports a positive, respectful workplace and handles associate relations matters thoughtfully, escalating sensitive issues to the Director of People & Culture. The position also maintains accurate and confidential records, completes required reporting, and supports compliant processing of employment changes and inquiries.

The hotel is located in New Orleans’ French Quarter and is described as a soft-branded Renaissance hotel newly transitioned from The W New Orleans. The listed salary range is USD $75,000–$85,000 per year.

Requirements

• Two or more years of experience in hospitality, People & Culture (Human Resources), or a related leadership role.
• Proficiency with Microsoft Office and People & Culture systems, including UKG/MySagePage, iCIMS, and Checkr.
• Minimum typing speed of 45 WPM.
• Ability to communicate clearly and professionally in written and verbal formats.
• Strong hospitality orientation and ability to manage multiple priorities in a dynamic environment.
• Demonstrated organizational, time-management, and problem-solving skills.
• Ability to exercise sound judgment, discretion, and confidentiality in sensitive associate relations matters.
• Physical ability to lift, push, pull, or carry materials approximately 5% of the time; bend or kneel occasionally; move throughout the hotel; and periodically stand during training and engagement activities.
• Driving may occasionally be required for hearings, meetings, or recruitment activities.

Nice To Haves

• Associate or bachelor’s degree in Human Resources Management or a related field, or equivalent education and experience.
• Bilingual fluency.
• Supervisory or leadership capability, including coaching and guiding associates or team members.

Responsibilities

• Recruit, screen, interview, conduct reference checks, and coordinate department interviews for hourly candidates using iCIMS; maintain applicant flow records for employment-regulation compliance.
• Build community partnerships and referral-agency relationships to support consistent and diverse applicant flow and position the hotel as an employer of choice.
• Coordinate and facilitate associate orientation, including required documentation, tax forms, benefits enrollment, Form I-9, and review of the associate handbook and policies.
• Communicate, educate, and administer associate benefit programs accurately and timely.
• Assist with developing, coordinating, and executing associate engagement, recognition, and relations initiatives.
• Promote open communication and maintain a positive, respectful, associate-focused work environment.
• Escalate sensitive associate relations matters to the Director of People & Culture.
• Initiate, review, and manage UKG workflows for new hires, terminations, transfers, and pay changes.
• Process employment verifications and respond to inquiries concerning wages, unemployment claims, and workers’ compensation.
• Maintain accurate and confidential associate records, files, and People & Culture systems in accordance with audit and compliance standards.
• Compile and submit corporate and property-level People & Culture reports.

Benefits

• Free parking
• Bonus plan
• Medical, dental, and vision insurance
• Eligibility to participate in the company’s 401(k) program with employer matching
• Health savings and flexible spending accounts
• Basic life and AD&D insurance
• Discounted room rates for Marriott and Sage properties
• Employee Assistance Program
• Discounts on hotels, restaurants, and other offerings
• Eligibility to participate in the Employee Referral Bonus Program, with up to $1,000 per referral
• Competitive health and welfare plans
• Negotiated corporate discounts on home insurance, movie tickets, flowers, and more
• Community-oriented work environment
• Fun and exciting work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree