PEO Implementation Consultant - GA - On Site

Vensure Employer Solutions • Duluth, GA

38d • Onsite

About The Position

The PEO Implementation Consultant is a subject matter expert in their functional area and oversees the implementation process for new PEO clients. The role coordinates with cross-functional teams, ensures compliance with relevant regulations, and supports an exceptional client experience. The consultant serves as the primary client contact during implementation, configures PEO solutions to meet client requirements, provides system training and guidance, and troubleshoots implementation issues. The position also contributes to improving implementation processes and practices.

Requirements

• High school diploma/GED, or an equivalent combination of experience, skills, and education.
• At least 3 years of related work experience.
• Proficiency in HR software and tools, specifically PrismHR.
• Strong understanding of payroll and HR processes, regulations, and compliance requirements.
• Experience in implementation, payroll, or a related field.
• Track record of managing multiple implementation projects simultaneously and meeting deadlines.
• Knowledge of federal and state regulations pertaining to benefit administration.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Excellent written and verbal communication and interpersonal skills, including the ability to establish rapport with clients and internal teams.
• Problem-solving ability, including analyzing complex situations and providing effective solutions.
• Strong attention to detail and analytical skills for data analysis and quality control.
• Ability to prioritize and reprioritize work to meet changing objectives, manage workloads, and respond to task urgency.
• Ability to remain calm under pressure and communicate professionally in escalated or emotionally turbulent situations.
• Ability to maintain accurate, neat, and thorough work.
• Ability to work effectively with others, build team dynamics, and foster cooperation.

Nice To Haves

• Industry certification, such as FPC, CPP, PHR, SHRM-CP, or PMP.

Responsibilities

• Lead implementation for new PEO clients and support a seamless transition to the company’s services.
• Understand client requirements and configure PEO solutions to meet their needs.
• Serve as the primary client contact during implementation, address concerns, answer questions, and provide guidance on system configuration and best practices.
• Train and guide clients in using the PEO system.
• Troubleshoot and resolve technical or process-related implementation issues.
• Collaborate with Sales, Client Relations, Payroll, peers, and leadership.
• Maintain subject matter expertise on industry trends, best practices, workflows, processes, complex client situations, and benefit regulations.
• Identify process improvement and efficiency opportunities in benefit implementations and contribute to enhancements in implementation methodologies, tools, and templates.
• Attend webinars, seminars, and other trainings.
• Perform other duties and projects as assigned.

Benefits

• Medical, dental, and vision coverage
• 401(k) with company match
• PTO, holidays, parental leave, and sick leave as required by applicable state law
• Life insurance
• Short-term disability
• Long-term disability
• Employee assistance program (EAP)
• Flexible spending account (FSA)
• Health savings account (HSA)
• Identity theft protection
• Critical illness, accident, cancer, and hospital protection
• Legal insurance
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED