Pension Administrator, Group Annuity (Contract)

RBC • Mississauga, ON

2d • CA$46,000 - CA$70,000 • Onsite

About The Position

We are seeking a highly motivated and detail-oriented individual to join our team as a Group Annuity, Pension Administrator for a one-year term. This role is primarily focused on data accuracy, administration and operational efficiency, while also supporting client and partner inquiries as needed. The successful candidate will thrive in a fast-paced environment, leveraging strong analytical, organizational and problem-solving skills to ensure high-quality service and data integrity. This position may have the potential to transition into a full-time permanent role based on performance and business need.

Requirements

• Minimum 2 years of experience in a data-driven, high-volume environment requiring accuracy in data entry, validation and maintenance
• Proven ability to manage competing priorities and deliver results in a fast-paced setting
• Strong attention to detail and commitment to data integrity and quality
• Solid organizational and time management skills with the ability to multi-task across systems
• Effective communication and problem-solving skills with a focus on delivering a positive client experience
• Proficiency in Microsoft Office (Outlook, Word, Excel), including working knowledge of Excel

Nice To Haves

• Experience in Group Annuity, pension administration, or the benefits/retirement industry
• Knowledge of Defined Benefit pensions or related policies and payroll/accounting processes
• Post-secondary education (college or university preferred)
• Bilingualism in English and French is considered an asset

Responsibilities

• Work effectively in a dynamic environment, prioritizing tasks and managing multiple projects simultaneously
• Accurately enter, update and maintain member and plan data within internal systems, ensuring a high level of precision
• Verify data, identify discrepancies and take appropriate action to resolve issues while maintaining data integrity
• Process member transactions and administrative changes within established service level agreements (SLAs)
• Collaborate with internal teams and support partners to research and resolve inquiries, including more complex or escalated cases
• Assist in maintaining organized electronic records and contribute to process improvements and continuous learning initiatives

Benefits

• A dynamic and supportive work environment, with opportunities for growth and development
• A collaborative team culture, with a focus on open communication and mutual respect
• Competitive compensation, with recognition and rewards for outstanding performance
• Flexible work/life balance options
• RBCI software tools to boost your productivity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree