Pension and Benefits Administrator

People Corporation•Edmonton, AB

About The Position

The Pension and Benefits Administrator works in a team environment and is responsible for the ongoing administration of their client’s health, welfare and pension plans in compliance with plan rules, legislative requirements, and internal practices. The Pension and Benefits Administrator will communicate and coordinate with members, employers, union representatives, actuaries, auditors, custodians, and any other third-party representative regarding benefit entitlements, data, administration procedures, and interpretations of plan provisions. They will maintain up-to-date records for members and clients, determine entitlements on death, disability, retirement, termination, and marriage breakdown in accordance with specific Plan provisions, government legislation requirements, and current service standards, and authorize payment of benefit entitlements. The role involves working with senior members of the team during the peer review process, participating in the preparation of client administration reports, identifying process improvements and working with the team to implement new procedures, and receiving and responding to plan inquiries and requests from clients via telephone, mail, email, or other means. The Pension and Benefits Administrator will also participate in other duties and projects as assigned. Key Contacts/Relationships External and Internal: Reports directly to the Supervisor of Administration. Works collaboratively within the Benefit and Pension Department and across other administrative teams (Benefits, Disability, etc.) to provide excellent customer service. Communicates and coordinates with managers, supervisors, clients, members, Plan Actuaries, Plan Auditors, lawyers, unions, employers, and other third-party representatives. Responds directly to plan participants, members, spouses, and beneficiaries regarding pension entitlements and plan information.

Requirements

Completion of post-secondary education in Business Administration, Finance, or Accounting.
2 years of professional experience in pension administration or pension analysis.
Knowledge of Employee Benefits and Pension legislation.
Familiarity with pension and benefits calculations, actuarial terminology, valuation report preparation, data reconciliations, and related processes.
Intermediate MS Word and MS Excel skills.
Strong mathematical and analytical abilities with exceptional attention to detail.
Strong organizational, time management, and accountability skills with a proven ability to manage priorities effectively.
Excellent written and verbal communication skills.

Nice To Haves

A Bachelor's degree in Business Administration or Mathematics is preferred.
Completion of an RPA, CEBS, or GBA designation would be considered an asset.
French language skills are considered an asset.

Responsibilities

Communicate and coordinate with members, employers, union representatives, actuaries, auditors, custodians, and any other third-party representative regarding benefit entitlements, data, administration procedures, and interpretations of plan provisions.
Maintain up-to-date records for members and clients.
Determine entitlements on death, disability, retirement, termination, and marriage breakdown in accordance with specific Plan provisions, government legislation requirements, and current service standards.
Authorize payment of benefit entitlements.
Work with senior members of the team during the peer review process.
Participate in the preparation of client administration reports, if applicable.
Identify process improvements and work with the team to implement new procedures.
Receive and respond to plan inquiries and requests from clients received via telephone, mail, email, or other means.
Participate in other duties and projects as assigned.