Peloton Expert (Full-Time) - Detroit Twelve Oaks

Peloton•Novi, MI

1d•Onsite

About The Position

The Peloton Expert provides in-store experiences and sales support at a Peloton retail store. Reporting to a Store Manager, this role educates visitors about Peloton products and content, creates meaningful interactions and customized solutions, and closes sales. The Peloton Expert represents Peloton and helps customers become Peloton Members. This is a 40-hour-per-week role requiring open availability, with eligibility to participate in a monthly commission compensation plan and company benefits. The position is based at Twelve Oaks Mall in Novi, Michigan.

Requirements

Sales, service, or fitness experience in a customer-centric environment.
Ability to create immersive customer experiences.
Strong verbal and written communication skills.
Flexibility to work evenings, weekends, and holidays.
Passion for health and wellness.
Ability to stand and walk for long periods and bend and lift items weighing 25 pounds or more.

Nice To Haves

Approachable, empathetic, and a good listener.
Ambitious, hardworking, and team-oriented.

Responsibilities

Provide excellent service and solutions to current and future Members.
Stay current with new products, features, and content.
Help customers find the right product for their needs.
Meet or exceed established performance goals.
Contribute to store activities, including inventory management, merchandising, marketing, and other duties as assigned.
Engage in cross-departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support.