Peloton Expert (Full-Time) - Detroit Twelve Oaks

Peloton • Novi, MI

13h • Onsite

About The Position

As a Peloton Expert, you represent Peloton in its retail stores and provide excellent in-store experiences and sales support. Reporting to a Store Manager, you educate visitors about Peloton products and content, create meaningful interactions and customized solutions, and close sales. The role is 40 hours per week, requires open availability, and is eligible for the monthly commission compensation plan and company benefits. The position is based at Twelve Oaks Mall in Novi, Michigan.

Requirements

• Sales, service, or fitness experience in a customer-centric environment.
• Ability to create immersive customer experiences.
• Strong verbal and written communication skills.
• Flexibility to work evenings, weekends, and holidays.
• Passion for health and wellness.
• Ability to meet the physical demands of the role, including standing and walking for extended periods, bending, and lifting items weighing 25 pounds or more.

Nice To Haves

• Approachable, empathetic, and a good listener.
• Ambitious, hardworking, and team-oriented.
• Passion for fitness, technology, and Peloton.

Responsibilities

• Provide excellent service and solutions to current and future Members.
• Stay current with new products, features, and content.
• Help customers find the right product for their needs.
• Meet or exceed established performance goals.
• Contribute to store activities, including inventory management, merchandising, marketing, and other assigned duties.
• Engage in cross-departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support.

Benefits

• Monthly commission compensation plan.
• Medical, dental, and vision insurance.
• Paid time off.
• Short-term and long-term disability.
• Access to mental health services.
• 401(k).
• Tuition reimbursement and student loan paydown plans.
• Employee Stock Purchase Plan.
• Fertility and adoption support.
• Up to 18 weeks of paid parental leave.
• Child care and family care discounts.
• Free access to the Peloton Digital App.
• Apparel and product discounts.
• Commuter benefits and Citi Bike discount.
• Pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed