About The Position

As a Peloton Expert, you are passionate about fitness, technology, and all things Peloton. Reporting to a Store Manager, you provide excellent in-store experiences and sales support within Peloton retail stores. You educate visitors about Peloton products and content, create meaningful interactions and customized solutions, and close sales. You represent Peloton and help customers become Peloton Members. The role is based at Twelve Oaks Mall in Novi, Michigan, and is part-time. It is eligible for the monthly commission compensation plan and company benefits.

Requirements

  • Be approachable, a good listener, and empathetic.
  • Have sales, service, or fitness experience in a customer-centric environment.
  • Be able to create immersive customer experiences.
  • Have strong verbal and written communication skills.
  • Be ambitious, hardworking, and team-oriented.
  • Be flexible with scheduling, including the ability to work evenings, weekends, and holidays.
  • Have a passion for health and wellness.
  • Be able to stand and walk for long periods, bend, and lift items weighing 25 lbs or more, with reasonable accommodations available for individuals with disabilities.

Responsibilities

  • Provide excellent service and solutions to current and future Members.
  • Stay current with new products, features, and content.
  • Help customers find the right product for their needs.
  • Meet or exceed established performance goals.
  • Contribute to store activities, including inventory management, merchandising, marketing, and other assigned duties.
  • Engage in cross-departmental initiatives that may include Commercial, Third Party Retail, Corporate Wellness, community events, and Member Support.

Benefits

  • Monthly commission compensation plan
  • Medical, dental, and vision insurance
  • Generous paid time off policy
  • Short-term and long-term disability
  • Access to mental health services
  • 401k
  • Tuition reimbursement and student loan paydown plans
  • Employee Stock Purchase Plan
  • Fertility and adoption support
  • Up to 18 weeks of paid parental leave
  • Child care and family care discounts
  • Free access to Peloton Digital App
  • Apparel and product discounts
  • Commuter benefits
  • Citi Bike Discount
  • Pet insurance
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