Beauty Advisor - Trend Beauty, Twelve Oaks - Part Time
About The Position
As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You educate customers, provide product advice and demonstrations, offer tailored consultations that may include makeup application and skincare recommendations, and stay informed about beauty trends, products, and innovations. You build and manage customer relationships through consistent follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. You help maintain a clean, organized, and shoppable sales floor, keep counters and merchandise presentable, refresh signage and pricing, and assist with merchandise moves. You provide warm, attentive service, promote loyalty benefits, support colleagues, and continually develop your product knowledge and performance. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week, and schedules include weekend shifts. Hours depend on business needs and colleague availability.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to deliver personalized beauty experiences by building relationships, identifying customer needs, demonstrating product application, and educating customers about beauty products.
- Ability to drive sales and client loyalty, maintain an organized and shoppable space, use clienteling tools, participate in sales events, and stay current through training and vendor education.
- Ability to meet and surpass daily sales goals and effectively use point-of-sale technology and digital tools.
- Ability to perform the stated physical tasks, including talking, lifting, moving, standing, reaching, stooping, kneeling, crouching, and climbing ladders.
Responsibilities
- Build customer relationships and provide personalized beauty consultations, product advice, demonstrations, makeup application, and skincare recommendations.
- Educate customers about beauty products, their benefits and use, new arrivals, product launches, and current trends.
- Grow and manage a loyal client base through follow-up, virtual outreach, clienteling tools, and personalized service.
- Meet and exceed sales goals by delivering exceptional customer service and participating in sales events.
- Acquire new customers by opening credit accounts and sharing loyalty program benefits.
- Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
- Maintain clean, organized, and shoppable counters and sales-floor spaces; refresh signage and pricing and assist with merchandise moves.
- Review sales goals, learn about new products and promotions, and participate in ongoing training and vendor education.
- Support colleagues through honest, caring, and collaborative teamwork.
- Follow customer-service practices, including welcoming customers, ensuring they have what they need, and providing a sincere closing and thank-you.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
