About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You offer product advice and demonstrations, tailored consultations that may include makeup application and skincare recommendations, and guidance informed by product knowledge and current trends. You build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service, with the goal of exceeding customer expectations and sales goals. The role combines hospitality, product expertise, and a passion for beauty to help customers feel confident, cared for, and excited to return. Colleagues prepare the sales floor, review goals and product information, engage and educate customers, maintain the counter and sales floor, refresh signage and pricing, and help with merchandise moves. They share loyalty program benefits, complete customer interactions with care, support teammates, and work to improve individual and store results. This is a part-time position. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and availability. All schedules include weekend shifts.

Requirements

  • At least 1 year of customer service or selling experience.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Provide personalized beauty experiences by building customer relationships, identifying needs, demonstrating product application, and educating customers about beauty products and their use.
  • Offer product advice and tailored consultations, which may include makeup application and skincare recommendations.
  • Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
  • Meet and surpass daily sales goals through exceptional customer service.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Use clienteling tools to promote offers and product launches, participate in sales events, and keep current through training and vendor education.
  • Maintain an organized, clean, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
  • Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
  • Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
  • Support teammates through honesty, care, and collaboration.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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