Beauty Advisor - Trend Beauty, Washington Square - Part Time

Macy's • Tigard, WA

4d

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted expert who helps customers find beauty products and services suited to their needs. You create personalized, inspiring shopping experiences by offering expert advice, product demonstrations, makeup application, and skincare recommendations. You stay current on products and trends, introduce customers to relevant items and innovations, and build lasting client relationships through follow-up, virtual outreach, and personalized service. You combine hospitality and product knowledge to support customer confidence, loyalty, and sales goals.

The role also involves preparing and maintaining a clean, organized, shoppable sales floor and beauty counter; learning about new arrivals, best sellers, trends, and promotions; refreshing signage and pricing; and assisting with merchandise moves. You use clienteling tools, point-of-sale technology, and other digital tools to support customer service and transactions. Schedules depend on business needs and colleague availability. Part-time colleagues are typically scheduled 12–24 hours per week, and schedules include weekend shifts.

Requirements

• At least 1 year of customer service or selling experience.
• Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to use point-of-sale technology, computers, handheld equipment, cash registers, and other technology needed for job functions.
• Ability to meet the physical requirements of the role, including standing for at least two consecutive hours, lifting at least 25 pounds, frequent movement and reaching, and stooping, kneeling, crouching, and climbing ladders.
• Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

• Welcome customers and create friendly, personalized conversations that build relationships.
• Uncover customer needs and provide tailored beauty consultations, product advice, demonstrations, makeup application, and skincare recommendations.
• Educate customers on beauty products, including their benefits and use, and stay informed about products, innovations, trends, and promotions.
• Grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
• Meet and exceed daily sales goals by delivering exceptional service and supporting client loyalty.
• Acquire new customers by opening credit accounts and explaining loyalty program benefits.
• Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
• Maintain an organized, clean, and shoppable beauty counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
• Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
• Share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you.
• Collaborate with colleagues and contribute to individual and store results.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed