Pediatric Medical Assistant (New Opening)

GREATER NEW BEDFORD COMMUNITY HEALTH CENTER•New Bedford, MA

1d•$20 - $27•Onsite

About The Position

This position is for a Full-Time Pediatric Medical Assistant at the Greater New Bedford Community Health Center. The health center provides high-quality, patient-centered care to a diverse community with unique needs, offering services such as primary & urgent care, women’s health, pediatrics, adult medicine, behavioral health, and dental care. The mission is to educate and inspire patients to participate in their total health care, and to be a resource and leader in the community, ultimately improving the health and well-being of patients, their families, and the community. The role involves making a difference and being part of a dedicated, highly skilled professional team.

Requirements

Completion of a formal program in medical assisting with appropriate certificate.
Experience with Electronic Health Records software, EPIC.
Current CPR/AED certification required.

Nice To Haves

Bilingual or trilingual ability preferred but not required.
2+ years of experience.
CCMA or CMA National certification preferred.

Responsibilities

Greets patients, directs them to an exam room, and uses two patient identifiers to confirm identity.
Completes patient intake and documents appropriately.
Interviews patient and takes their brief history, including temperature, blood pressure, height, weight, pain assessment, and smoking history.
Assesses for allergies and records findings in the EHR.
Performs EKG, point of care testing, visual acuity as directed by department, and oximetry, documenting findings in EHR.
Prepares medical instruments for sterilization process and transfers them to and from the central sterilization area.
Applies principles of aseptic technique and infection control, adhering to the Health Center’s infection control policies and procedures.
Maintains patient areas to provide a safe, sanitary, and therapeutic environment.
Prepares and maintains examination and treatment rooms, ensuring paper on exam tables is changed after each patient.
Visually inspects the room for any bio-hazard material or potential hazards.
Assists with clinical phone calls and involves other nursing staff as needed.
Asks team nurse or staff nurse to assess and determine the need for immediate medical care based on urgency of problem.
Schedules patient appointments, solves scheduling problems, issues, and/or concerns utilizing the facility computer system.
Provides daily scheduling of referrals to local hospitals and private physicians for adult/pediatric medicine patients, ensuring timely notice.
Obtains referrals as necessary following office procedure and maintains patient confidentiality.
Handles mail and all correspondence, ensuring forms are completed accurately.
Oversees office efficiency and provides an inventory of supplies as needed.
Serves as a patient advocate, defending and preserving patient rights regarding care, knowledge, and privacy.
Protects the confidentiality of medical records within the scope of responsibilities.
Demonstrates flexibility when responding to change and assumes accountability for all actions.
Contributes to the orientation of new medical assistant personnel.
Responds appropriately to facility acuity and activity by providing assistance to peers, patients, and staff as needed.
Has knowledge of the use and operation of all office equipment.
Performs med reconciliation with patients and contacts pharmacy and/or other MD offices for clarification.
Serves as a preceptor to new hires.
Orders point of care testing and medical supplies for his/her department and performs other purchasing duties as needed.