Pediatric Assistant Case Manager III, Healthy Young Minds

Sutter Health•Santa Cruz, CA

8d•$35 - $49

About The Position

The Assistant Case Manager III collaborates with physicians, psychotherapists, consulting psychiatrists, and other care team members to ensure an appropriate level of care and coordination for outpatient services. Reporting to the Healthy Young Minds Clinical Manager, the role works closely with patients, families, physicians, the interdisciplinary care team, schools, ancillary services, and community resources. Responsibilities include collecting and reporting patient functioning data and metrics, entering data into the patient care registry, communicating among collaborative care team members, contacting assigned patients and family members directly, and providing direct interventions with patients and families, including crisis intervention and de-escalation when required. The schedule must be flexible within operating hours of Monday through Friday, 8:00 a.m. to 6:30 p.m., and Saturdays, 8:00 a.m. to 12:00 p.m. Primary work locations are Santa Cruz and Scotts Valley. Assigned schedules and work locations may vary based on business needs.

Requirements

Associate degree in a business- or health-related field, or equivalent experience in lieu of the degree.
One year of recent relevant experience.
Oral and written communication skills.
Interpersonal and time management skills.
Ability to work effectively and prioritize tasks in a fast-paced environment with rapidly shifting priorities and competing demands.
Ability to work independently with minimal direction.
Intermediate PC and word-processing skills.
Flexibility to work scheduled shifts within the stated operating hours, including Saturdays as needed.

Nice To Haves

Bachelor's degree in social work, counseling psychology, or a related field is highly preferred.
Two years of recent relevant experience is highly preferred.

Responsibilities

Collaborate with physicians, psychotherapists, consulting psychiatrists, and other care team members to coordinate appropriate outpatient care.
Work with patients, families, physicians, the interdisciplinary care team, schools, ancillary services, and community resources.
Collect and report patient functioning data and metrics.
Enter data into the patient care registry.
Communicate among collaborative care team members.
Contact assigned patients and family members directly.
Provide direct interventions to patients and families, including crisis intervention and de-escalation when required.