PCP/Endo Business Specialist - Schenectady, NY

Boehringer Ingelheim•Albany, WY

About The Position

The PCP/Endo Business Specialist develops and implements plans to maximize net sales of Boehringer Ingelheim (BIPI) and co-promoted diabetes products, consistent with commercial leadership direction and company policies. The role works with targeted healthcare providers and community hospitals and may also support teaching, federal and military hospitals, managed healthcare facilities, group purchasing organizations, and integrated delivery networks. The specialist uses product knowledge and selling skills to influence healthcare professionals, execute brand strategies, build customer relationships, coordinate engagement across personal and digital channels, and collaborate with co-promotion partners and other customer-facing teams. The position analyzes territory and market information, manages territory resources and programs, supports payer and formulary access, and develops speakers and advocates. It requires adherence to applicable regulations and company policies, self-directed work, frequent territory travel, and the ability to deliver accurate, compliant product information in person and remotely. An executive-level version of the role is also described, with the same duties and qualifications but a five-year sales and/or marketing experience minimum rather than two years.

Requirements

At least two years of successful sales and/or marketing experience in the pharmaceutical or healthcare industry, pharmacy, B2B, customer engagement services, or equivalent; the executive-level version requires at least five years.
A bachelor's degree from an accredited institution is preferred.
Diabetes therapeutic-area experience is preferred.
History of successful performance and meeting the key competencies required for the role.
Proficiency in Excel, Word, Outlook, and database applications.
Ability to travel, potentially overnight, and to reside in the territory or relocate, subject to possible exceptions granted by senior sales leadership.
Valid driver's license and acceptable driving record; authorization and ability to drive a company-leased or authorized rental vehicle.
Ability to learn and retain complex material, pass product- and disease-knowledge tests, and communicate information to physicians clearly, accurately, and in compliance with requirements.
Ability to work with diverse groups, interact with medical practitioners and business partners, and manage stress and conflict in a competitive environment.
Ability to work at least 40 hours per week with morning and evening flexibility, function in a self-directed work environment, and accommodate physician schedules and evening speaker programs.
Proficiency in remote customer engagement using video conferencing, phone, and digital media applications.
Ability to meet the physical and visual demands of the position, including the applicable state motor vehicle vision requirement and intermittent repetitive lifting up to 40 pounds.
Must be eligible and authorized under U.S. Export Laws to be employed by the company and receive technology required for or accessible through the position.

Nice To Haves

Bachelor's degree from an accredited institution.
Experience in the diabetes therapeutic area.

Responsibilities

Develop and implement plans to maximize net sales of BIPI and co-promoted diabetes products in alignment with commercial leadership direction and company guidelines.
Influence targeted healthcare professionals to support promoted diabetes products and execute brand strategies and sales and marketing messages appropriately.
Establish and maintain effective communication and coordination with co-promotion partners and BIPI employees.
Prepare pre-call plans, tailor discussions to customer needs, build customer networks, follow up accurately and promptly, and foster trust and ongoing relationships.
Engage healthcare providers through personal and non-personal channels according to customer preferences, using appropriate sales training techniques.
Discuss payer environments, co-pays, and formulary access with customers; work with Managed Care Area Managers and extended teams to support products on MCO formularies and carry out continuation-of-care processes.
Analyze territory and market information, optimize territory plans and customer calls, monitor local market changes, and allocate resources such as samples, co-pay cards, and speaker-program and in-office-meal funds.
Use analysis tools to plan activities, report and monitor resource use, maintain account and customer records, complete administrative responsibilities, and meet sales training requirements.
Identify and develop thought leaders, innovators, advocates, and trained speakers; manage speaker programs and budgets and provide feedback and follow-up.
Collaborate with account teams, medical teams, and other customer-facing roles to meet customer needs and sales objectives, including during transitions to account-based ownership.
Conduct all business in accordance with applicable regulations and company policies; promptly report observed violations and maintain high ethical and professional standards.
Conduct daily travel within the territory and periodic overnight travel for training and meetings.
Deliver clear, compliant remote sales presentations and build customer relationships through video, phone, and digital media.